Residential Treatment Specialist I & II

The Centers
The Centers

Cleveland, OH, USA

Posted on Jun 21, 2026
Residential Treatment Specialist I & IIShifts Available: 1st / 2nd / 3rd (shift assigned based on program needs) At The Centers, meaningful work is grounded in a culture where people feel valued. As a 2026 USA TODAY Top Workplaces winner, the organization is nationally recognized, based entirely on employee feedback, for trust, purpose, and care. This position plays an important role in advancing our mission and supporting the communities we serve. Who We AreThe Centers' H.O.P.E. Campus is committed to creating a safe, trauma-informed residential environment where young people are supported through meaningful therapeutic relationships, emotional growth, and evidence-based care. Our team is driven by compassion, consistency, and a shared belief that every youth deserves a stable, nurturing environment in which to heal and grow. About the RoleWe are seeking an experienced and skilled Residential Treatment Specialist I & II to provide trauma-informed care and supervision to youth in our residential treatment program. This role builds on foundational direct care skills and takes on greater independence, peer coaching responsibilities, and leadership within the therapeutic milieu. If you are someone who leads by example, thrives in a dynamic environment, and is passionate about making a difference in the lives of young people, we want to hear from you. What You'll Do Provide consistent, trauma-informed supervision and care to youth across all daily living routinesApply advanced de-escalation techniques, anticipating triggers and intervening early to prevent escalationExercise sound, independent judgment in fast-paced situations, balancing individual youth needs with safety and program expectationsMentor and support entry-level staff by modeling best practices in trauma-informed care, professional communication, and crisis responseAssist youth with physical needs including hygiene, nutrition, and personal organizationIntegrate individual treatment plans and program policies into all care decisionsAccurately document and report youth behavior, incidents, and any changes in health or dispositionParticipate in and help facilitate recreational, educational, and skill-building activities with residentsServe as a positive role model and active contributor to the treatment teamProvide client transportation as neededAttend all required trainings, team meetings, and treatment conferences QualificationsEducation High school diploma or GED requiredAssociate degree or active enrollment in a related Bachelor's degree program may substitute for experience Experience Minimum 1 year of experience in a residential or behavioral health setting required; 2 years preferred Licensing & Compliance Valid Ohio driver's license with an acceptable driving record preferredMust pass all required post-offer background checksCurrent TB screening showing no signs or symptoms of tuberculosis required prior to start date Required Trainings The following certifications must be completed within 30 days of hire: Therapeutic Crisis Intervention (TCI)Basic Life Support (BLS)Trauma-Informed CareYouth Engagement The following trainings must be completed within the first 6 months: Mental Health First AidAdvanced De-EscalationPeer Mentoring Training Physical Requirements Ability to lift and carry up to 50 lbs safelyAbility to remain on your feet for extended periods throughout the shiftAbility to respond quickly during crisis situationsAbility to perform approved physical safety interventions in accordance with TCI training Working Conditions Smoke-free work environmentSchedule includes evenings, weekends, and holidaysWork involves exposure to crisis intervention, physical safety interventions, loud noises, and stressful situationsMandatory overtime may be required to ensure the safety, supervision, and care of residents Why H.O.P.E. Campus?At The Centers' H.O.P.E. Campus, you won't just have a job — you'll have a purpose. You'll be part of a team that shows up every day to provide stability, safety, and hope to young people who need it most. We invest in our staff through training, mentorship, and a culture built on trauma-informed principles.