Job Summary

The intern role is designed to expose and challenge students pursuing or interested in a career in Human Resources or a related field. This position will provide comprehensive administrative support to the Human Resources department, with direct oversight from the HR Generalist(s). The intern will gain hands-on experience across multiple HR functions including onboarding, employee services, compliance, and program administration. Work hours will be approximately 15-20 hours per week.

Job Qualifications

• Pursuing or interested in a career in human resources, business administration, communications, risk management, or related field.
• Willingness to ask questions when in need of direction or clarification.

Job Duties & Responsibilities

• Assist with program coordination and administrative tasks.
• Work under direct oversight from the HR Generalist(s).
• Serve as primary contact for employees requiring employment verification through HRSA.
• Assist employees with Public Service Loan Forgiveness verification requests.
• Support HRSA Bureau of Health Workforce related verifications.
• Employment Verification: Process general employment verification requests.
• Send DocuSign envelopes to new employees, including job descriptions.
• Monitor and track completion of all required new hire paperwork and returned documents.
• Prepare and organize orientation materials.
• Order lunch for orientation sessions.
• Process and distribute access credentials to new hires.
• Coordinate and send welcome communications.
• Update internal systems with new hire information.
• Audit employee records.
• Forward educational seminar information to appropriate recipients.
• Support the collection process for new and renewed insurance declarations.
• Process and track wellness program participation forms.
• Monitor and track new employee and annual flu shot exemptions.
• Process terminations in the system and support rewards redemption.
• Provide administrative support for expense management.
• Process and coordinate HR supply requests.
• Support invoice processing.
• Order and distribute business cards.
• Coordinate uniform orders and distribution.
• Provide administrative support for student coordination with direct interaction/representation.
• Coordinate with credentialing department as needed.
• Assist with scheduling and tracking fingerprinting requirements.

Other Job Duties & Responsibilities

• Participate in various HR projects.
• Performs other duties as assigned.

Learning Outcomes

• HR onboarding processes and employee lifecycle management
• Compliance and verification procedures
• HRSA and federal program administration
• HR systems and technology platforms
• Confidentiality and data privacy practices
• Cross-functional collaboration with multiple departments

Supervisory

• This position does not supervise any position.

About The Centers

The Centers provide health, family, and workforce services at 11 locations throughout Greater Cleveland, creating life-changing solutions for people to lead healthier and more successful lives. We strive to be a service-oriented workplace that pioneers and co-creates solutions while fostering belonging in a community where our team members thrive.

Wellbeing and Benefits

Providing quality benefits to our staff is important to us. Just as important is our staff’s well-being. That’s why we offer a number of choices to meet the different needs of our staff.

• Choice of medical and dental plans
• Health Savings Account
• Flexible Spending Account for Health and Dependent Care
• Vision
• Support for continuing education and credential renewal
• Life Insurance
• Retirement Savings (401k) with a company contribution
• Mental Health Support
• Employee Assistance Program
• Calm Subscription
• Short and Longterm Disability