Instructor
The Centers
Software Engineering
Cleveland, OH, USA
Posted on Dec 23, 2025
About the Opportunity
Bring hope to our community as we open Cuyahoga County’s first 24/7 Behavioral Health Urgent Care & Crisis Stabilization Center in September 2026! Our new center will provide a compassionate alternative to emergency rooms, jail, or homelessness for individuals experiencing a behavioral health crisis. The facility includes:
- 40-chair Psychiatric Emergency Department
- 16-bed Voluntary Crisis Stabilization Unit
- Integrated Withdrawal Management Program
- A welcoming walk-in environment for symptom stabilization and rapid connection to community resources
We are building a dynamic workforce to support this first-of-its-kind model—and we invite passionate, judgment-free instructors to join us.
Position Overview
We are seeking two (2) Instructors to deliver training, workshops, and certification pathways for Peer Support Specialists who will serve in our crisis care setting. Instructors will design and deliver engaging adult-learning experiences, provide ongoing coaching to trainees, and help strengthen our behavioral health crisis workforce.
This is a hands-on training role ideal for an experienced facilitator passionate about recovery-oriented care, adult education, and supporting staff development.
One of the two roles requires fluency in both English and Spanish for current and future programming.
What You’ll Do
- Facilitate CCAR trainings, workshops, and certification programs
- Lead professional development for crisis center staff and Peer Support Specialists
- Deliver high-quality instruction using adult learning principles
- Support new employee onboarding and skill development
- Provide coaching, feedback, and mentorship to trainees
- Organize Instructor activities to meet program goals
- Develop training materials, schedules, and evaluation tools
- Track training participation, certifications, and competency progress
- Collaborate closely with clinical teams, workforce development, and leadership
- Utilize electronic platforms and virtual learning tools for instruction
- Travel to other facilities for meetings and training sessions as needed
- Work flexible hours to meet training and program needs
Qualifications
Required:
- Certified Connecticut Community for Addiction Recovery (CCAR) Facilitator
- Minimum 1 year direct patient interaction (behavioral health, healthcare, recovery, peer support, or related)
- High school diploma or equivalent AND at least 5 years workforce experience
- Minimum 2 years instructional experience (training, teaching, facilitation, adult learning)
- Proficiency with Microsoft Office, online platforms, databases, and virtual training tools
- Strong communication, presentation, and engagement skills
- Ability to work in a fast-paced behavioral health crisis environment
- Ability to travel between sites and attend occasional evening/weekend sessions
Preferred:
- Bachelor’s degree in Education, Adult Learning & Development, Behavioral Health, or related field
- Experience delivering instruction to adult learners
- Epic experience (plus)
Additional Requirement:
- One Instructor position must be fully bilingual in Spanish (spoken & written) for current/future programming.
Why Join Us?
- Make an impact in the launch of a groundbreaking crisis care model
- Help build and prepare the workforce that will transform behavioral health response in Cuyahoga County
- Work with mission-driven teams passionate about recovery, empowerment, and stabilization
- Grow your career in adult education, behavioral health, and crisis services
About The Centers
The Centers through healing, teaching, and inspiring helps individuals and families to reach their full potential. We provide health, family, and workforce services at 11 locations throughout Greater Cleveland, creating life-changing solutions for people to lead healthier and more successful lives. We strive to be a service-oriented workplace that pioneers and co-creates solutions while fostering an inclusive community where our team members thrive.
Wellbeing and Benefits
Providing quality benefits to our staff is important to us. Just as important is our staff’s well-being. That’s why we offer a number of choices from medical to dental to vision plans to meet the different needs of our staff.
- Choice of medical and dental plans
- Health Savings Account
- Flexible Spending Account for Health and Dependent Care
- Vision
- Support for continuing education and credential renewal
- Life Insurance
- Retirement Savings (401k) with a company contribution
- Mental Health Support
- Employee Assistance Program
- Calm Subscription
- Short and Longterm Disability
Be Part of Something Transformative
If you're an experienced facilitator with a passion for behavioral health, adult learning, and supporting a new generation of crisis care providers, we’d love to hear from you.
Apply today and help shape the future of crisis services in Cuyahoga County!