The Residential Treatment Specialist is responsible for providing safe and nurturing environment, for children and youth between the ages of 11-17. This position will provide one-on-one as well as group support for all youth in addition to a daily schedule of activities.

*New 2nd Shift Premium - $1.50 per hour + hourly wage

Our Ideal Canidate

• Skilled in Trauma Informed Care, Crisis Intervention & Relationship-based support
• Ability to stay calm and make sound decisions in a high-stress or crisis situations.
• Strong communication and teamwork skills in a fast-paced environment.
• Prior experience in residential treatment, inpatient, day treatment or shelter care highly preferred.

Job Qualifications

• High school diploma or GED and (3) years of supporting youth with emotional, behavioral or mental health needs. experience working with children or youth in a residential environment (RTS I); or
• Bachelor's degree and (2) years of supporting youth with emotional, behavioral or mental health needs. Experience working with children or youth in a residential environment working with children or youth in a residential environment (RTS I I)
• An equivalent combination of education, training, and experience.
• Valid Driver's License with less than 4 points. (preferred)

Essential Job Duties & Responsibilities

• Welcome children entering the facility upon entry and admission
• Provides care, support, attention, and a positive, therapeutic atmosphere to all children in the department to which assigned.
  • Maintain consistent, firm, and fair relationships with all children
  • Serves as an appropriate, positive role-model
• Provides physical and emotional security for the children through intervention, correction, and re-direction of negative behavior when:
  • Behavior is damaging to self;
  • Behavior is damaging to others
  • Behavior may result in damage to property
• Assists with managing the physical needs of the children including health, hygiene, and physical comfort (food/clothing/shelter)
• Always maintains an active interest in and an awareness of the whereabouts and activities of each assigned child while on duty
• Assists with maintaining an approach/program that follows the individual care plan.
  • Assists with maintaining agency philosophy, policies
• Serves as an integral member of the treatment team
• Provides formal and informal reports on behavior, attitude, and general disposition of assigned children, including:
  • Incident Reports
  • Department logs
  • Behavior Rating Scales
  • Primary sheets
• Attends conferences and meetings
• Participates in the planning, supervision, and provision of therapeutic and recreational activities
• Transports children as necessary including, but not limited to medical appointments, activities, school
• Assists with maintaining current inventory and/or awareness of all supplies, equipment, and furnishings
  • Reports repairs as necessary
• Assists with household duties
• Attend training to meet licensing requirements
• Understand that the agency reserves the right to mandate overtime as needed to ensure the safety, supervision, and care of the residents in treatment.

Core Competencies

• Interpersonal Skills: Demonstrated emotional intelligence with an ability to balance an empathy forward response with clients and throughout the organization.
• Communication: Expresses thoughts clearly, concisely, and effectively both verbally and in writing.
• Decision Quality: Possess a high degree of initiative, tact, and good judgment.
• Functional/Technical Skills: Has the functional and technical knowledge and skills to do the job at a high level of accomplishment. Including e-mails, electronic documentation and navigation of MS Windows or similar applications.
• Adaptability: Adapts quickly to change and easily considers new approaches.
• Independence: Takes responsibility for own time and effectiveness. Alert to opportunities to contribute appropriately without being told.

About The Centers

The Centers provide health, family, and workforce services at 11 locations throughout Greater Cleveland, creating life-changing solutions for people to lead healthier and more successful lives.

Our residential facilities purpose at is to provide a safe and supportive environment for children, youth, and families who are facing mental illness, abuse, and neglect. The Centers, H.O.P.E. Campus exists to be a haven of hope and healing for children, youth, and families struggling with mental illness, abuse, and neglect.

We strive to be a service-oriented workplace that pioneers and co-creates solutions while fostering belonging in a community where our team members thrive.

Wellbeing and Benefits

Providing quality benefits to our staff is important to us. Just as important is our staff’s well-being. That’s why we offer a number of choices from medical to dental to vision plans to meet the different needs of our staff.

Choice of medical and dental plans · Health Savings Account · Flexible Spending Account for Health and Dependent Care · Vision · Support for continuing education and credential renewal · Life Insurance · Retirement Savings (401k) with a company contribution · Mental Health Support · Employee Assistance Program · Calm Subscription · Short- and Long-term Disability