Company Description

A mission-driven organization, LMM has a 56-year history of service to the community and is a recognized leader in implementing best practice for safety net services and providing innovative solutions that assist people on their journey to stability, self-sufficiency, and well-being. Serving Northeast Ohio, we help people obtain job skills and employment, locate safe and stable housing, access supportive services, and overcome barriers to secure second chances in the community.

Position Summary

The Community Facilitator (second shift) is responsible for assisting in managing Communities at the LMM’s Men’s Shelter at 2100 Lakeside. This position will directly provide case management and linkage to housing resources and supportive services with the goal to ensure homelessness is rare, brief, and a one-time experience. This position will help individuals who are homeless achieve housing stability by assisting to exit clients into permanent housing and partner programs as quickly as possible.

Some of the duties include:

• Support clients in the formulation of Exit Plans that will move participants toward rapid exit of homelessness and ensure linkage with most appropriate destination the client is eligible
• Link and refer clients with resources and to community partners including: obtaining identification, benefits and entitlements, mental health and substance use disorder services, housing interventions
• Link and refer clients to other Communities within Shelter as appropriate to clients’ Exit Plans
• Ensure linkage to Cuyahoga County’s Coordinated Entry as quickly as possible
• Assist in arranging transportation to housing destinations, medical, and other destinations
• Float between Communities as needed
• Maintain participant data and statistical information, client database records, Housing Assessments, and progress notes in internal LMM HOPE database
• Collaborate with 2100 Clinical team regarding mental health and substance use crises
• Ensure the safety of all shelter clients and staff according to program policy
• Actively participate in quality improvement activities of the program/agency
• Conduct dormitory and living area inspections on a regular basis
• Conduct a minimum of bi-weekly reviews with each community participant
• Monitor participant compliance with shelter policies (rules and regulations)
• Complete all other duties assigned by the Director

• Utilize Best Practices in Shelter operations

• Participate in regular Continuum of Care provider meetings and trainings

Qualifications

Our ideal candidate has a High School Diploma or GED; Bachelor’s Degree preferred, including some experience working with people experiencing homelessness, veterans, have substance use disorders or mental illness, people with re-entry backgrounds, or other relevant social service populations. LMM values staffing our programs with people who have lived experience with homelessness, incarceration, recovery, and/or Veteran communities.

LMM is an Equal Opportunity Employer, that recognizes the value of having staff who reflect different life experiences and backgrounds. We offer excellent benefits, generous PTO and respectable wages.