Rock Hall Culture and DEA&I Statement:

At the Rock & Roll Hall of Fame, we are dedicated to making a difference. We intentionally foster a diverse & equitable museum that encourages & embraces creativity & innovation. As a community leader, we value, empower, & respect all people. We provide all team members with equal access to information, development, & opportunity. We acknowledge historical inequities & purposefully create an environment where each person feels accepted, appreciated, & safe to utilize their unique experiences & perspectives. Diversity, Equity, Accessibility, & Inclusion is more than just a policy. It supports our mission and defines our future.

Research shows that women and individuals from underrepresented backgrounds often apply to jobs only if they meet 100% of the qualifications. We recognize that it is highly unlikely that an applicant meets 100% of the qualifications for a given role. Therefore, if much of this job description describes you, then you are highly encouraged to apply for this role.

Summary

The Rock & Roll Hall of Fame and Museum is looking for a strategic and results-driven Assistant Manager of Inventory & Allocations, located in our newly updated off-site warehouse, to oversee inventory distribution across our Museum Store & Airport Store. This role is responsible for optimizing warehouse allocation strategies, ensuring efficient stock replenishment, and improving supply chain efficiency to meet retail demand. The ideal candidate will have a strong background in inventory management, warehouse operations, and logistics within a retail distribution environment. This role reports to the Manager of Inventory Allocation and Logistics and works in tandem with the Customer Fulfillment Manager.

KEY RESPONSIBILITIES

• Inventory Allocation Strategy: Develop and execute inventory allocation strategies to ensure optimal stock distribution across our retail locations.
• Stock Replenishment & Optimization: Monitor stock levels and adjust warehouse allocations to maintain ideal inventory levels, reducing stockouts and overstock situations.
• Warehouse Capacity Planning: Work closely with warehouse teams to manage space utilization and ensure efficient product placement.
• Cross-Functional Collaboration: Partner with merchandising, store operations teams, and Customer Fulfillment Manager to align inventory allocation with business objectives.
• System & Process Management: Utilize Warehouse Management Systems (WMS), and inventory tracking tools to improve allocation efficiency.
• Order Fulfillment Support: Ensure accurate and timely allocation of inventory to support both retail stores’ replenishment.
• Issue Resolution & Performance Improvement: Identify and resolve allocation discrepancies, shipping delays, and warehouse capacity challenges while implementing continuous improvement initiatives. Act as primary liaison between UPS/FedEx drivers, and accepts or denies deliveries based on purchase order data.
• Compliance & Reporting: Maintain accurate allocation records, generate performance reports, and ensure adherence to company policies and industry regulations.
• People Leadership:
  • Train, support, and motivate a dynamic team responsible for receiving, picking, loading, delivering, transporting, unloading, and completing other warehouse tasks.
  • Personnel management including but not limited to team member selection, performance management, schedules, and timecards.
  • Maintain standard operating procedures and expectations to ensure a positive work environment.

Duties include but may not be limited to the above.

REQUIRED SKILLS & QUALIFICATIONS

• Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related field (or equivalent work experience).
• 3+ years of experience in inventory management, warehouse operations, or supply chain logistics, with at least 2 years in a managerial role.
• Proven experience in retail distribution or multi-location warehouse operations.
• Proficiency in WMS & data analysis tools
• Strong analytical and problem-solving skills with the ability to interpret complex data and drive strategic decisions.
• Excellent leadership and team management abilities.
• Strong communication skills and ability to collaborate with cross-functional teams.
• Demonstrated ability to identify opportunities and create solutions.
• Knowledge of demand planning, forecasting techniques, and lean inventory management principles.
• Must have a clean, valid driver’s license and the ability to make product deliveries at two retail locations in a timely and professional manner using company van.
• Ability to successfully complete a Rock & Roll Hall of Fame background check and drug screen, and a TSA background check for airport employee clearance.

Preferred Qualifications

Leadership & Emotional Intelligence Skills

• Ability to work independently without close oversight, and as a team player who will engage productively with others at varying levels of seniority within and outside the organization.
• A professional and resourceful style; willingness to take initiative, manage multiple tasks and projects at a time; and willingness to learn.
• Thinks of the big-picture and considers the impact of decisions across the institution.
• Understands implicitly how to work with different people and various working styles across the organization.
• Sets a strong example for others by initiating collaboration and working consistently in a collegial manner.
• Encourages teamwork and anticipates and removes obstacles to effective teamwork; seeks to resolve conflicts as they arise.
• Approaches others in a positive manner and builds solid long-term relationships with key stakeholders inside and outside the organization.

WORKING CONDITIONS

• Environmental Parameters: Ability to work in warehouse setting.
• Physical Demands:
  • Strength: Ability to lift/move items weighing up to 50 lbs. (approximately)
  • Type: Ability to effectively express or exchange ideas by means of spoken word. Ability to hear accurately to monitor radios and interact with the public. Ability to judge distance and space relationships; identify and distinguish colors, numbers, and figures. Ability to perform tasks concurrently. Work involves walking or standing most of the time but may involve sitting for brief periods of time.

Equipment Used

• Computers, telephone, walkie talkies, calculator, and other retail equipment.

Safety Hazards

• Minimal hazards. Potential hazards associated with stacked boxes, dusty environment, the use of a pallet jack.

Aptitude Requirements

• Cognitive:
  • Analytical: Ability to apply principles of logical thinking to define problems, collect data, establish facts, and draw valid conclusions.
  • Communication: Ability to be conversant in Rock Hall rules and procedures. Ability to understand and carry out written or verbal instructions. Ability to answer inquiries from employees and visitors.
  • Administrative: Ability to complete forms. Ability to pay attention to detail and accurately distinguish data. Ability to organize and prioritize various schedules, data, and documents.
• Manual:
  • Motor Coordination: Ability to make necessary movements in selecting, picking and depositing items.
  • Finger Dexterity: Ability to pick, pinch or otherwise work with fingers to operate above equipment. Ability to pick up a variety of items and place them on shelves; to move knobs, buttons or switches.
  • Manual Dexterity: Ability to seize, hold, grasp, turn or otherwise work with hands. Ability to shake, sort, fold or stack items; to place and retrieve items.

Employer’s Rights

This job description does not list all the duties of the position. You may be asked by supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this job description.

The employer has the right to revise this job description at any time. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.

Benefits and Compensation

The annual salary range for this position is $50,000 – $56,000, commensurate with experience and certifications.

The Rock Hall offers a generous benefits package including 4 plan options for health insurance and other benefits such as dental, vision, and life insurance.

Other perks include employer paid parking, 403b retirement plan, and yearly paid time off including: 14 paid holidays, 15 vacation days, 12 sick days, 3 personal days, and 32 hours of paid volunteer time.