POSITION SUMMARY:

This Program Coordinator will be responsible for planning, delivering, supervising and monitoring designed programs for assigned branch.

ESSENTIAL FUNCTIONS:

• Responsible for running and planning and scheduling all aspects of assigned programs. Recruiting, developing, and coordinating all volunteers within programs.
• Responsible for ensuring all program participants have the appropriate registration, and payments to participate.
• Responsible for the safety of all participants, knows emergency procedures and the location of emergency equipment.
• Maintains positive rapport with participants and parents of participants.
• Represents YMCA in appropriate business & community groups. This includes providing timely publicity, developing a working relationship with local schools and other community groups as directed by supervisor.
• Conducts programs in accordance with YMCA of Greater Cleveland standards and guidelines.
• Promotes and incorporates the YMCA core values and character development model in to all program activities and assist supervisor with the development and implementation of programming for designated sessions.
• Notify supervisor of any problems relating to program outcomes, impact, tracking and the class overall.
• Gathers periodic participants feedback through distribution written evaluation provided by the Program Director.
• Is actively and visibly involved with members, volunteers and staff in a positive, friendly manner that communicates and demonstrates the YMCA core values of caring, honest, respect and responsibility.
• Follow all established policies and procedures, including, but not limited to, safety practices and personnel policies.
• Participates in and support association and branch events and fund raising activities.
• Maintains a clean and orderly work environment.
• Supervises employees in assigned accountabilities, monitor site operation and scheduling and verify time sheets and actual hours worked.
• Identifies training needs and initiate development activities of supervisees. Recommend effective personnel management actions (i.e. employee counseling process).
• Secures and maintain required trainings and/or certifications necessary for the position.
• Assures that new employees complete orientation and training according to established guidelines and provide on the job training as required by supervisor.
• Ensures duties, responsibilities and accountabilities of all direct reports are defined and understood. Ensure that the individual understands the standards for acceptable performance.
• Notifies Department Director of job openings, assist in hiring and interview process.
• Keeps employees informed as to association and branch events.
• Other duties as assigned by supervisor.

QUALIFICATIONS:

Education

• High school diploma or GED required, Associates Degree preferred.

Experience:

• Minimum of (1) one years’ experience in staff supervision.

• Minimum of (1) one years’ experience in programming/program growth. (Youth oriented Programming and Sports)

Certification(s) and Requirements:

• Adhere to Blood borne Pathogen standards and attend annual training.
• CPR and First Aid certification and Safety training required within 30 days of hire.
• Must be 21 years of age with a valid driver’s license.

Technical Skills and Knowledge:

• Program expertise to instruct / lead class(s), team(s) when assigned instruction is unavailable.
• Excellent personal computer skills and experience with standard business software.
• Demonstrated strong customer service skills.
• Excellent verbal and written communication skills.
• Self-motivated team player.
• Ability to multitask in a changing environment
• Demonstrate commitment to the mission, cause of the YMCA, and uphold its values and ethics.
• Ability to work effectively work with people of different backgrounds, abilities, opinions and perceptions
• Willingness and ability to be a mandated reporter for any signs or suspicion of child abuse and neglect. All employees are required to follow the child abuse and neglect reporting process: completion of Suspected Child Abuse/Neglect reporting form, calling children protective services (696-Kids) and notifying your immediate supervisor, branch executive, risk management and human resources department (s).

PHYSICAL DEMANDS

• Ability to sit, stand, walk, reach, stoop, kneel, instruct and bend for long periods of time.
• Ability to lift and/or move up to 50lbs.

WORK ENVIRONMENT:

• Ability to work in a moderate to noisy work environment.
• May be required to work outside and on occasion may encounter inclement weather.

DISCLAIMER:

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.