Assistant General Manager - The Galley

WKYC-TV
WKYC-TV

Operations

Cleveland, OH, USA

Posted on Sep 26, 2026

Cleveland Metroparks is seeking an Assistant General Manager at The Galley, located within the Sailing Center at the Patrick S. Parker Community Sailing Center. Working closely with the General Manager, this position serves as a key operational leader responsible for supporting daily restaurant operations, staff performance and guest satisfaction.

The Assistant General Manager plays an active role on the restaurant floor, providing leadership and support to staff while helping ensure efficient service and positive dining experience. The ideal candidate is an experienced restaurant professional who thrives in a fast-paced environment, enjoys working as part of a team, and can confidently oversee operations in the General Manager's absence.

Key Responsibilities:

  • Hire, supervise, train, schedule, and evaluate restaurant staff; provide coaching and feedback to support employee development and ensure alignment with operational standards.
  • Oversee daily restaurant operations and maintain a visible presence on the floor to support staff, monitor service quality, and ensure a positive guest experience.
  • Address guest concerns, answer questions, and work collaboratively with staff to maintain high standards of food quality, presentation, and hospitality.
  • Assist with planning and executing special events and private functions, including contracts, staffing, setup, and event coordination.
  • Develop staff schedules, assign work areas, and monitor labor needs to support efficient operations and service levels.
  • Oversee financial aspects of the restaurants daily deposits; maintains safe balances; manages petty cash; handles pro-card receipts and statements; handles invoices; manages relationships with vendors.
  • Manage inventory and purchasing activities, including ordering food, beverages, linens, and supplies, conducting inventories, and maintaining appropriate stock levels.
  • Assists General Manager by creating revenue reports, and any other tasks as needed.