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General Manager

UC

United Concessions Group, Inc. - Ucg

Operations
Cleveland, OH, USA
Posted on Oct 4, 2025

Chick-fil-A General Manager

Are you a cheerful and positive leader with a passion for food service? Do you thrive in fostering a positive work environment and ensuring top-notch customer service?

The General Manager will oversee and manage the daily operations of the restaurant with a focus on customer service and Team satisfaction. Join our team and lead with excellence!

Requirements:

  • Strong supervisory and leadership skills
  • Excellent organizational and time management skills
  • Well versed in food safety and restaurant guidelines
  • Cheerful and positive attitude
  • Teamwork oriented
  • Ability to foster a positive work environment
  • Previous restaurant/food service management experience required

Duties/Responsibilities:

  • Oversees food preparation, ensuring compliance with health, safety, and CFA standards.
  • Manages inventory and purchase food and supplies with an eye on quality and cost
  • Prepare and submit daily operational reports and other documentation as requested by leadership
  • Handle and resolve customer complaints in a courteous and diplomatic manner
  • Willing to be hands-on in the Front and Back of House
  • Organize and oversee Team
  • Coach Team Members
  • Follow Food Safety and Cleanliness Guidelines
  • Maintain Proper Quality Parameters
  • Possess excellent organizational and time management skills

Benefits (full-time Team Members):

  • 401(k)
  • Dental insurance
  • Team Member discount
  • Flexible schedule
  • Health insurance
  • Vision insurance
  • Off every Sunday

Apply now and be part of a dynamic team that values your talent and dedication!

Benefits

  • Paid time off
  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k) matching
  • Employee discount
  • Profit sharing
  • Paid training