About us:
As a Christ centered organization, we are dedicated to reaching hearts and changing lives by caring for and empowering individuals experiencing homelessness in Cleveland. All employees at The City Mission (TCM) are ministers of the Gospel and are vital for the fulfillment of our mission: providing help and hope to all people through the transforming power of God’s love. Therefore, it is essential that all employees of TCM have a personal relationship with Jesus Christ and agree with and abide by our Statement of Faith and Lifestyle Principles.
These core values represent our staff, and we will hire, reward, recognize, review, coach, and correct based on these core values:
- We are called to serve Christ and others
- We believe God transforms lives
- We commit to steward well
- We succeed by working together
- We care for every person knowing all are made in the image of God
Job Summary:
Through a strong Christian worldview, assists residents in addressing spiritual, physical, behavioral, and emotional needs. Provides dedicated care to residents; identifying needs, determining eligibility and referral for a variety of social services, and guiding youth through the program helping to provide holistic stability. Supports relevant programming for all youth, including gospel-centered lessons, bible-based character development, and academic improvement.
Supervisory Responsibilities:
- This role does not currently supervise other staff; however, this role will supervise volunteers and interns as applicable.
- Coaches, corrects, rewards, recognizes, and reviews volunteers and interns in accordance with TCM’s Core Values & policies.
Essential Job Functions:
Determines Eligibility and Develops Service Plans
- Performs assessments that measure development of Pathways youth.
- Develops resident Individual Service Plans after a needs assessment interview.
- Interviews residents to determine their child’s needs and refers them to appropriate community resources.
Assists in Coordinating Care
- Acts as liaison between residents, organizations, and agencies.
- Provides emergency assistance, crisis intervention, and needed referrals.
- Collaborates with Laura’s Home team to guide and support residents.
- Updates resident files by recording each contact made with residents and families, and maintains records required for follow-up.
- Provides a timely response to the needs of all residents on case load.
- Serves as an advocate for individuals in the community, working with other community organizations to address issues facing assigned residents.
Supports Programming
- Assists Pathways programming by supporting, serving, and ministering to our youth and families in a Christian environment conducive to transformation.
- Attends daily pathways programming to build quality, caring relationships with the youth and families in order to enhance overall effectiveness of Pathways programming.
- Assists in the infant and toddler, and preschool rooms as the census dictates.
- Understands and enforces policies/procedures to maintain discipline and ensure safety at all times.
Other Responsibilities
Actively grows and pursues continued education in community-based services and domain knowledge.