Mobile Service Technician

Are you the type of person who enjoys providing a high-level of customer service? Then, Spitzer Ford in Hartville wants YOU, as we continue to build a team of dedicated professionals striving to learn, grow and achieve more! A Mobile Service Technician is responsible for traveling in the mobile service vehicle to customer workplaces and homes to handle basic service needs and recalls.

While you take care of our customers, we will take care of you!

PART-TIME BENEFITS:

• Flexible work schedule
• Ford product training and ongoing training with Spitzer University
• Opportunities for advancement - we love to promote from within the organization!
• Paid uniforms
• Employee assistance program

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Organize and prepare for the day's appointments and be excellent at time management
• Engage with many different customers each day and represent the dealership while being responsive
• Perform vehicle repairs and/or maintenance work as outlined on the repair order in a clean and efficient manner
• Accurately document vehicle repairs/work performed on the repair order
• Provide exceptional customer experience to drive loyalty and have a natural disposition to put the customer first
• Communicate with the Service Manager and Parts Department regularly to effectively manage production and customer communication
• Able to work occasionally in challenging weather conditions
• Able to drive and maintain a company vehicle responsibly
• Adhere to all company policies, procedures, and safety standards
• Follow dealership safety procedures to avoid exposure to fumes, dirt and harsh chemicals
• Take pride in the role and bring a start-up mentality to growing the mobile service business
• Performs other related duties as assigned

MINIMUM QUALIFICATIONS:

• B-level or higher preferred, but not required or related training equivalent
• ASE certifications preferred
• Prior Service Technician experience preferred
• Self-starter with little to no guidance on jobs
• Strong user of technological devices including tablets
• Valid driver’s license with clean driving record
• Submit to and successfully complete MVR, background check, and pre-employment drug test

WORK AUTHORIZATION/SECURITY CLEARANCE (IF APPLICABLE):

Must be authorized to work in the United States

AAP/EEO STATEMENT/ADA STATEMENT:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

This position is currently accepting applications.

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