Global Records and Information Management Analyst
IT
Cleveland, OH, USA
The Global Records and Information Management Analyst primary function is assisting in the maintenance of the Company’s records management and retention programs. This position is responsible for maintaining, designing and implementing processes, ensuring compliance with operational policies and procedures, and responding to questions regarding the programs. The incumbent will work with the Global Records & Information Management Manager and GRIM Team and directly with the business owners to manage the records management program.
At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in:
Life … with rewards, benefits and the flexibility to enhance your health and well-being
Career … with opportunities to learn, develop new skills and grow your contribution
Connection … with an inclusive team and commitment to our own and broader communities
It's all here for you... let's Create Your Possible
At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute—it matters to us. A general description of benefits offered can be found at http://www.myswbenefits.com/. Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.
Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.
Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.
Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.
Formal Education & Certification
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Bachelor’s degree or 4–8 years of directly relevant professional experience.
Knowledge & Experience
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1+ years experience working in an operational, records, or compliance position.
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1+ years experience working with internal clients and/or external agencies/partners.
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Preferred business knowledge includes a working knowledge of SW structure, business processes, and operations.
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Understanding of various essential business functions of an organization.
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Well versed in Microsoft Office applications.
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Preferred basic understanding of data privacy and security laws.
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Must be eighteen years or older.
Position Responsibilities
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Oversees and carries out daily records management operations in accordance with the Global Records Management program, policy, standards and guidelines.
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Administers the records inventory application, Versatile Enterprise and third-party vendor inventory portals. Performs data keying activities in the application on a daily basis.
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Conducts audits and reviews of offsite storage inventories, departments, and locations to ensure compliance and provides training as required.
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Responds to questions and concerns from employees regarding the status of records, requirements, and general retention processes.
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Tracks and performs customer service for secure shredding and offsite records storage activities with multiple vendors and ensures that internal customer needs are met.
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Analyzes records inventories for discrepancies.
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Regular follow up with business owners in order to complete record management requests.
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Monitors and analyzes communications and information regarding the records management programs, adjusts message for target audience, and ensures information is presented in a clear and concise manner.
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Provides orientation and training to Records Coordinators or as needed to communicate procedures, guidelines, requirements, and programs.
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Assists in the design, evaluation, implementation, and maintenance of records management-related processes; interprets information and receives direction on technical questions.
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Reports and metrics development for each of the areas of responsibility.
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Assist in the maintenance of the Privacy mailbox.
Operational Management
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Work with Record Management Analystis, Global Privacy Analysts and,directly with business owners to identify potential areas for improvements to the design, functionality and security of our record management processes.
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Analyze business processes or issues and quickly understand the business issues and related record management challenges.
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Communicate effectively with record owners to identify needs and evaluate business solutions.
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Work frequently with key business personnel across all divisions, domestically and globally.
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Deliver informative, well-organized presentations. Understand how to communicate difficult/sensitive information tactfully.
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Identify opportunities, recommend and help implement process improvements.
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Provide leadership and complete any projects, as requested. Provides support in the development, implementation and promotion of the Global Records Management program initiatives and special projects.
This is a remote position.
This position is not eligible for sponsorship for work authorization now or in the future, including conversion to H1-B visa. Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future.
Job duties include contact with other employees and access confidential and proprietary information and/or other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s staff, employees, and business relationships.