The 3PL Operations Manager, North America collaborates with all departments to support the business needs in order to meet the safety, service and productivity goals of the organization. This role will review optimization and simplification of existing processes, sustainable operational improvements in safety, quality and productivity by managing the 3PL relationships for warehousing and transportation services in North America. The 3PL Operations Manager, North America engages functional leaders across distribution operations and other departments to ensure seamless execution and realization of the Global Logistics strategy.

Additional Information

The travel for this position is 25%.

This role is not remote/hybrid. This role will report to Sherwin-Williams Global Headquarters located at 1 Sherwin Way, Cleveland, OH 44113.

This position is also eligible for bonus and long-term incentive compensation awards based on performance and subject to the terms of the Company’s applicable plans.

Job duties include contact with other employees and access confidential and proprietary information and/or other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s staff, employees, and business relationships.

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At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in:

Life … with rewards, benefits and the flexibility to enhance your health and well-being
Career … with opportunities to learn, develop new skills and grow your contribution
Connection … with an inclusive team and commitment to our own and broader communities
It's all here for you... let's Create Your Possible

At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute—it matters to us. A general description of benefits offered can be found at http://www.myswbenefits.com/. Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.

Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.

Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.

Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.

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The 3PL Operations Manager, North America collaborates with all departments to support the business needs in order to meet the safety, service and productivity goals of the organization. This role will review optimization and simplification of existing processes, sustainable operational improvements in safety, quality and productivity by managing the 3PL relationships for warehousing and transportation services in North America. The 3PL Operations Manager, North America engages functional leaders across distribution operations and other departments to ensure seamless execution and realization of the Global Logistics strategy.

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Minimum Requirements:

• Must be at least eighteen (18) years of age
• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
• Must have a Bachelor’s degree or higher
• Must have at least five (5) years of work experience in supply chain with focus on distribution centers, Fulfillment centers and regional hubs
• Must have Experience building/editing Dashboards in Tableau or similar software

Preferred Qualification:

• Have a Bachelor’s degree or higher in business management, supply chain, logistics, or quality
• Have at least seven (7) years of work experience in supply chain with focus on distribution centers, Fulfillment centers and regional hubs
• Have Experience building/editing Dashboards in Tableau or similar software
• Have experience in analyzing and improving supply chain data, information and processes
• Have experience with multidivisional, matrix and regional working averment
• Have LEAN certification/Six Sigma training
• Have experience in implementing supply chain/process business transformation projects using ERP platform
• Have experience with Microsoft Office suite: Word, Excel, PowerPoint, Power BI, Tableau, SQL, SharePoint, Oracle System and processes

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• Maintain regular (daily) service performance reviews with 3PL management teams
• Address and coordinate open issues to responsible parties per 3PL Operational RASI
• Create & manage an annual operational budget
• Regular budget monitoring, budget deviations clarification, corrective action plan implementation for significant differences
• Regular Service Performance dashboards monitoring and CAPA creation for all instances of KPIs being under agreed target
• Identification & Implementation of cost rationalization (CI) initiatives both in warehouse and distribution
• Conduct regular QBR meetings with all 3PL’s in scope
• Coordination of annual physical inventory with key providers
• Esurance that 3PL operations are compliant with Sherwin-Williams Warehouse operations standard work procedure
• Manage ad-hock escalations from the business regarding 3PL’s services,
• Coordinate within the enterprise all initiatives aiming to scale up/down activities
• Be the SPOC for BU Leads in scope,
• Develop and implement Sherwin-Williams warehouse operations standard work procedure’
• Act as owner of Logistics OTIF: perform root cause analysis on deviations, recommend improvements in existing processes and implement action plans to correct gap
• Participate in the identification, development, evaluation, recommendation, and execution of process improvements and enhancements through established systems (ex. Oracle, Analytics, 3PL WMS systems) and additionally advanced technology opportunities such as Robotics, Late Stage Differentiation, Picking systems.
• Implement and enforce appropriate policies, procedures and working instructions to ensure compliance with logistics management principles and practices and applicable laws, rules, and regulations. Monitor compliance with these areas and ensure process gains and administrative efficiencies are realized in logistics services
• Manage the activities, performance and skill / professional development of a team of managers and specialists