The Cash Application Sr. Analyst is a Full-Time opportunity with the Enterprise Financial Services (EFS) team. This position is responsible for balancing multiple ERPs with bank accounts, contributing to training activities to maximize employee development opportunities, and partnering with 3rd party cash application service providers to remove obstacles for automated cash application success.

This position is not hybrid/remote and will be located at the Higbee Building in Cleveland, OH.

Because this role involves access to confidential financial information, the Company has determined that a review of criminal history is necessary to protect the business and its operations and reputation and to provide similar protections for its clients and potential investments.

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At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in:

Life … with rewards, benefits and the flexibility to enhance your health and well-being
Career … with opportunities to learn, develop new skills and grow your contribution
Connection … with an inclusive team and commitment to our own and broader communities
It's all here for you... let's Create Your Possible

At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute—it matters to us. A general description of benefits offered can be found at http://www.myswbenefits.com/. Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.

Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.

Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.

Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.

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The Cash Application Sr. Analyst is a Full-Time opportunity with the Enterprise Financial Services (EFS) team. This position is responsible for balancing multiple ERPs with bank accounts, contributing to training activities to maximize employee development opportunities, and partnering with 3rd party cash application service providers to remove obstacles for automated cash application success.

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POSITION REQUIREMENTS

Required:

• High School Diploma
• 3+ years experience in finance, accounting, or sales
• Must be legally authorized to work in the United States without sponsorship now or in the future for employment visa status
• Must be at least eighteen (18) years of age

Preferred:

• Bachelor’s Degree
• 1+ years Management experience.
• Accounting experience
• SW store, facility, or branch experience.
• Implementation of or experience with AR technology solutions.
• Implementation of change management programs.
• Cross-functional experience
• Proficiency in US GAAP accounting principles such as revenue recognition, accrual accounting, and inventory valuation.
• Experience with cost, inventory, commercial finance accounting, pricing, product lifecycle management, and other commercial business functions.

• Experience creating financial models leveraging key drivers of financial performance, including the use of historical data to forecast future outcomes.

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CORE RESPONSIBILITIES

CORE RESPONSIBILITY 1: CASH APPLICATION MANAGEMENT

• Monitor and provide feedback regarding the timely and accurate processing of payments through 3rd Party payment providers.

• Provide direct support for the 3rd Party daily payment processing; assist with questions and record any potential defects or change requests

• Maintain customers’ mapping/cross reference information using the tools provided in the 3rd Party payment processor

• Assist with payments suspended in the 3rd Party payment system.

• Conduct appropriate research to process payments held in suspense within the 3rd party payment system

• Oversee, correct, and submit any payments which are “held” and in the “Payment Errors” report

• Create and maintain electronic records of all large/complex chargebacks according to established policies and procedures.

• Identify and properly code deductions/overpayments

• Ensure best practices are executed by team members to provide efficient and effective management of cash application objectives.
• Proactively communicate with internal and external customers and AR Management on issues impacting business opportunities.

CORE RESPONSIBILITY 2: CUSTOMER SERVICE

• Improve cash application accuracy through effective communication with collection team(s), external customers, and stores.

• Maintain direct customer contact to resolve discrepancies or disputes on material customers.

• Provide Sherwin personnel and customers research assistance when needed.

• Assist customers experiencing potential fraud claims and report to loss prevention when required

CORE RESPONSIBILITY 4: CONTINUOUS IMPROVEMENT

• Create a culture of continuous improvement within the cash application teams.

• Assist in the identification and strategic solutioning of process bottlenecks related to cash application.

• Collaborate and partner with key leaders and internal stakeholders in realizing scaling opportunities through process efficiencies and automation.
• Maintain a knowledge base of trends, management techniques, and KPI metrics to improve levels of service and cash application performance.
• Monitor and report process defects for potential improvements in the complete payment process

CORE RESPONSIBILITY 5: ACCOUNTS RECEIVABLE CONTROLS AND COMPLIANCE

• Maintain consistent adherence to policies and procedures as established.

• Ensure cash application controls are performed and operating effectively.

• Verify AR balances are properly stated for the area of responsibility according to existing policies through cash application accuracy.

• Ensure the cash application organization operates within all applicable laws and regulations within the area of responsibility.

• Timely respond to internal and external cash application audit inquiries as required.