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Sr. Business Analyst, Business Process Automation

Sherwin-Williams

Sherwin-Williams

IT
Cleveland, OH, USA
Posted on Dec 31, 2025

As a Senior Business Analyst within the Business Process Automation COE, you will help to lead the successful deployment of existing and new automation tools across enterprise-wide business groups. You will work with your manager and other peers throughout the COE, our Digital Technology partners and business groups to develop and test automation solutions that support our enterprise-wide strategies and goals. You will work closely with the entire Automation COE to champion a culture of constant improvement while building excitement about our automation capabilities across the enterprise.

Because this role involves access to confidential financial information, the Company has determined that a review of criminal history is necessary to protect the business and its operations and reputation and to provide similar protections for its clients and potential investments.


At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in:

Life … with rewards, benefits and the flexibility to enhance your health and well-being
Career … with opportunities to learn, develop new skills and grow your contribution
Connection … with an inclusive team and commitment to our own and broader communities
It's all here for you... let's Create Your Possible

At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute—it matters to us. A general description of benefits offered can be found at http://www.myswbenefits.com/. Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.

Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.

Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.

Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.


As a Senior Business Analyst within the Business Process Automation COE, you will help to lead the successful deployment of existing and new automation tools across enterprise-wide business groups. You will work with your manager and other peers throughout the COE, our Digital Technology partners and business groups to develop and test automation solutions that support our enterprise-wide strategies and goals. You will work closely with the entire Automation COE to champion a culture of constant improvement while building excitement about our automation capabilities across the enterprise.

POSITION REQUIREMENTS

FORMAL EDUCATION:

Required:

  • Bachelor’s degree in Business, Finance, Engineering, Information Technology, or Computer Science

Preferred:

  • Advanced degrees or certifications (MBA, CPA, CIA, etc.) is preferred

KNOWLEDGE & EXPERIENCE:

Required:

  • 4+ years of relevant work experience in a technical or business analyst role, or similar role, that focuses on process improvement and implementation
  • Experience in automation tools (e.g. RPA, Document Automation, Process Mining, etc.)
  • Creative/innovative problem-solving
  • Organization and task management
  • Ability to take ownership of driving projects forward without full direction

Preferred:

  • Experience in technical implementations, defining system architectures, and identifying gaps between current-state and desired-end-state for processes and delivering a solution that will achieve the desired outcomes
  • Experience writing, analyzing, and optimizing SQL queries

TECHNICAL/SKILL REQUIREMENTS:

Required:

  • Must possess good written and verbal communications skills
  • Must possess good knowledge of Microsoft Office tools (Word, Excel, PowerPoint)

Travel; 10%


CORE RESPONSIBILITIES AND TASKS

Process Standards and Methods

  • Use knowledge of our overall automation capabilities to help identify new use cases

  • Complete annual process reviews with Global Process Owners to review existing end-to-end business processes to evaluate for new automation opportunities

  • Drive consistency across all solutions developed to ensure global adoption and value capture

Solution Design and Development

  • Partner with business teams across the org to lead the development of requirements and functional design documents based on prioritized initiatives

  • Working with our digital technology partners, own the complete development, end-to-end testing, and training on new use-case/implementations and enhancements for our automation tools of Celonis, Conexiom and UiPath

  • Provide go-live and post-go-live support for automations as they move into production

Support and Maintenance

  • Coordinate the Tier 1/front-line run-the-business support for automations currently in use with other business analysts on the team

  • Partner with Digital Technology to troubleshoot support issues within established time-resolution SLAs

  • Coordinate on-going reviews of existing bots to assess for performance deterioration

Change Management

  • Partner with your manager and other COE team members to lead enterprise-wide automation capability awareness and training

  • Mentor other COE team members to support their growth in business knowledge, implementation methods, and other areas

  • Publish reporting and dashboarding of key metrics and KPIs to demonstrate automation opportunities realized

  • Participate in excitement-building activities across the enterprise to help keep automation at the forefront of all that the enterprise does