Leave of Absence Analyst, Data & Analytics

The individual is primarily responsible for providing support within the LOA scope for United States employees, managers, HR Business Partners (HRBPs), Employee Relations (ER) Teams and the third-party vendor. Specifically, the incumbent will help drive efficiency and accuracy within all of the end-to-end leave processes, including, but not limited to reporting on key metrics and auditing LOA data flow from the vendor into our timekeeping, payroll and HRIT systems.

Because this role involves access to confidential financial information, the Company has determined that a review of criminal history is necessary to protect the business and its operations and reputation and to provide similar protections for its clients and potential investments.

CORE RESPONSIBILITIES AND TASKS

STREAMLINE & STANDARDIZE ADMINISTRATIVE OPERATIONS:

• Build and maintain LOA COE weekly, monthly, quarterly and annual dashboards by compiling data and reporting trends and issues to leadership appropriately

• Thoroughly review and understand existing end-to-end leave processes and provide recommendations for standardization and improvements utilizing technology and automation to minimize manual work and reduce processing times

• Support system implementations and upgrades to streamline administrative tasks

• Ensure Service Level Agreements (SLAs) created by leadership, are being met or exceeded

• Ensure Standard Operating Procedures (SOPs) are created, centralized, reviewed and updated on a consistent basis

BUILD & CULTIVATE FUNCTIONAL PARTNERSHIPS:

• Provide influential consultation services to HRBPs, ER teams and vendors on a variety of data-related topics within the LOA and Accommodation Services scope

• Engage and collaborate with internal partner teams (Benefits, Worker’s Compensation (WC), Legal, Payroll, etc.) resulting in effective and consistent processes and reporting

• Engage in regular meetings with WC and LOA COE teams to develop a dashboard to review trends in data

SEEK OUT CONTINUOUS IMPROVEMENT OPPORTUNITIES:

• Analyze leave, accommodation and payroll data to identify, suggest and implement opportunities for process improvements and efficiency gains, not only within the LOA and Accommodation Services activities, but also to improve the accuracy of the vendor’s data and information flow

• Collect and compile data and metrics from a variety of sources including payroll, timekeeping, vendor reports and prepare dashboards and reporting to present to leadership

PROVIDE EXCEPTIONAL CUSTOMER SERVICE:

• Create a work environment where customer service and efficiency are key focus areas

• Provide guidance and empathetic support to employees, managers and HRBPs navigating leave and accommodation challenges while also assessing risk, resolving issues and escalating complex cases to leadership as appropriate

• Vet out suggestions from customers with the team and vendor partners

• Implement best practices to enhance the employee experience through their leave and / or accommodation requests

FOSTER INTERNAL CROSS-TRAINING & USER EDUCATION:

• Facilitate team training to current staff on existing and new tools and processes to help team utilize effectively

• Participate in ongoing LOA COE team meetings and team development opportunities to review escalated topics and share best practices

• Educate various audiences (HRBPs, employees, managers, timekeepers, etc.) on key metrics and opportunities to reduce absenteeism or increase the return-to-work (RTW) timeframe

POSITION REQUIREMENTS

FORMAL EDUCATION:

Required:

• Bachelor’s Degree

Preferred:

• Bachelor’s Degree with a concentration in Human Resource Management, Finance, Accounting, or Management Information Systems.
• HR Certification (SHRM-CP or PHR or higher)
• Certified Leave Management Specialist (CLMS) Certification

KNOWLEDGE & EXPERIENCE:

Required:

• 2+ years of experience in an analyst role
• 1+ year experience with high volume, complex data management (Consolidating, analyzing and interpreting large amounts of data into digestible concepts)
• Must be legally authorized to work in the United States without company sponsorship

Preferred:

• Experience in Leave of Absence or Disability Management with demonstrated knowledge of federal and state leave, disability and accommodation laws and Sherwin-Williams (SW) leave policies and practices
• Experience working and communicating cross-functionally across the organization
• Experience managing multiple ongoing projects from ideation to implementation using customer feedback

TECHNICAL/SKILL REQUIREMENTS:

Required:

• Must be knowledgeable in computer systems (Microsoft Suite – Outlook, Teams, Excel, Word, PowerPoint, PowerApps / PowerAutomate, etc.)
• Exceptional attention to detail and accuracy in reporting and communications
• Ability to function in a high-paced environment
• Strong problem-solving skills
• Adaptability to change
• Desire to continuously improve processes and systems

Preferred:

• Knowledge of Oracle Cloud, Dayforce and Kronos/UKG Pro, ServiceNow
• Report building and prior experience creating and conducting audits with large amounts of data

At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in:

Life … with rewards, benefits and the flexibility to enhance your health and well-being
Career … with opportunities to learn, develop new skills and grow your contribution
Connection … with an inclusive team and commitment to our own and broader communities
It's all here for you... let's Create Your Possible

At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute—it matters to us. A general description of benefits offered can be found at http://www.myswbenefits.com/. Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.

Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.

Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.

Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.