Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!

Job Description

Position Summary:

The Elastic Observability Engineer is an important member of our Cloud Operations team, building a world-class Application Performance Monitoring solution to support observability-driven development. You will handle alert response, triage, maintenance, expansion and development to ensure monitoring systems remain healthy and reliable.

Your Responsibilities:

Operational Support & Triage

• Respond to alerts, ingestion issues, and user‑reported incidents.
• Perform initial diagnosis, document findings, and resolve or escalate as needed.
• Monitor and troubleshoot Elasticsearch clusters, pipelines, Elastic Agent, Logstash, and Fleet.
• Participate in the on‑call rotation.

Maintenance & Routine Operations

• Perform service restarts, ingestion validation, and configuration updates.
• Apply Linux/Unix patches and perform basic OS maintenance.
• Conduct regular cluster health, capacity, and LVM/storage checks.
• Support dashboard upkeep and proactive monitoring.

Data Quality & Pipeline Support

• Verify log, metric, and trace data completeness and ECS alignment.
• Perform periodic data validation.
• Document known issues, parsing gaps, and operational patterns.

Dashboards, Visualization & Search

• Use and maintain Kibana dashboards for operational visibility.
• Create dashboards and visualizations to support platform monitoring.
• Use KQL or Lucene queries to validate data and investigate issues.

Collaboration

• Provide actionable escalation details to SRE, DevOps, and Security teams.
• Maintain runbooks, SOPs, and troubleshooting guides.
• Communicate effectively during incidents and follow‑ups.

The Essentials - You Will Have:

• Bachelor's Degree or equivalent years of relevant work experience
• Legal authorization to work in the US is required- we will not sponsor individuals for employment visas, not now or in the future, for this job opening

The Preferred - You Might Also Have:

• Typically requires 2+ years of relevant experience in observability, monitoring, logging, or IT operations.
• Linux/Unix: Hands‑on administration, patching, networking basics, LVM, and troubleshooting.
• Windows: Basic OS administration experience.
• Elastic Stack: Working knowledge of Elasticsearch, Kibana, Fleet, Elastic Agent, APM, Logstash, architecture basics, and core troubleshooting.
• Observability: Understanding of monitoring practices, observability concepts, dashboards, and visualization creation.
• Scripting & Automation: Bash scripting, familiarity with Ansible, and experience with Python or PowerShell.
• Soft Skills: problem‑solving, ability to work in a fast‑paced environment, and self‑starter mindset.
• Linux/Unix engineering experience; Windows engineering experience.
• OpenTelemetry (OTEL) or APM experience.
• Knowledge of Ansible, Terraform, Rabbit MQ, Docker, Kubernetes, AZDO and CI/CD.
• Guest‑level experience with VMware or Azure.
• Project management exposure.

What We Offer:

• Health Insurance including Medical, Dental and Vision
• 401k
• Paid Time off
• Parental and Caregiver Leave
• Flexible Work Schedule where you will work with your manager to enjoy a work schedule that can be flexible with your personal life.
• To learn more about our benefits package, please visit at www.raquickfind.com.

This position is part of a job family. Experience will be the determining factor for position level and compensation.

At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.

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#LI-Hybrid

#LifeAtROK

We are an Equal Opportunity Employer including disability and veterans.

If you are an individual with a disability and you need assistance or a reasonable accommodation during the application process, please contact our services team at +1 (844) 404-7247.

Rockwell Automation’s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.