Description

The Account Executive's responsibilities include driving growth and retention within a defined geographic territory, focusing on K–12 institutions in the middle range enrollment sizes. This role combines existing customer revenue growth and new business development. Core Account Executives manage a portfolio of existing school and district partners, expand content and service adoption, and build relationships with prospective customers to drive sustained revenue growth.

Responsibilities:

• Demonstrate a proficient understanding of OverDrive’s products and services, sales processes, and K–12 customer needs.
• Conduct account reviews to understand partner goals and identify opportunities to expand OverDrive services – e.g., into classroom curriculum, special education services, etc.
• Leverage knowledge and understanding of existing partner needs and goals to drive content spend and meet territory content spend quotas.
• Identify and qualify new prospects within the assigned territory. Create and execute prospect engagement plans to build relationships and nurture leads into paying customers.
• Maintain accurate CRM records for all customer interactions and opportunities.
• Achieve individual activity goals (calls, demos, follow-ups) to build a strong pipeline.
• Demonstrate professionalism and responsiveness in all communications with educators and administrators.
• Effectively collaborate with Product Support Specialists, Digital Content Librarians, and Account Managers to ensure partner product access and engagement and satisfaction with their digital collection.

Requirements:

• Bachelor’s Degree in related field, or equivalent experience.
• 1 - 3+ years’ of consultative sales experience, or K-12 education experience.
• Confident, proactive, and energetic; professional and team-oriented sales approach.
• Superior customer service skills.
• Excellent time management and organizational skills.
• Ability to manage cross group relationships within OverDrive (i.e., territory teams, marketing, training, etc.).
• Team player.
• Superior communication and interpersonal skills.
• Strong presentation skills.
• Must acquire and maintain knowledge of OverDrive's products and strategies, competitors and software/mobile devices.
• Outstanding Microsoft Office skills.

What's Next:

As you’ve probably guessed, OverDrive is a place that values individuality and variety. We don’t want you to be like everyone else, we don’t even want you to be like us—we want you to be like you! So, if you're interested in joining the OverDrive team, apply below and tell us what inspires you about OverDrive and why you think you are perfect for our team.

OverDrive values diversity and is proud to be an equal opportunity employer.