New Horizons Baking Company, in operation since 1967, produces ready-to-eat hamburger buns and English muffins for some of the most iconic brands in the country. We proudly serve over 2,000 quick-service restaurants across Ohio, Kentucky, Indiana, Michigan, and Western Pennsylvania, as well as national retail and sandwich makers. We embrace a diverse team member population, recognizing that varied backgrounds, experiences, and perspectives drive our growth and enrich our culture. We seek individuals who thrive in a fast-paced, team-oriented environment, enjoy being challenged, and value the opportunity to make a meaningful impact.

Compensation & Benefits:

Salary Range: $80,000-$90,000(BOE)

We offer a comprehensive benefits package including Medical, company paid Dental and Vision, Disability and Life Insurance, 401K with match, and paid Vacation. Additional benefits include:

The IT Manager leads the organization’s information technology function, ensuring reliable, secure, and cost-effective delivery of IT services for 24x7 operational environments. This role manages IT staff and vendors, oversees infrastructure and systems, supports business applications, and partners with leaders to align technology priorities with organizational goals.

· Lead, coach, and develop the IT team; assign work and manage performance.

· Build team capability through training, clear expectations, and consistent execution.

· Own day‑to‑day IT operations, including help desk, infrastructure, cloud services, identity/access, backups, and monitoring.

· Ensure service availability and timely resolution of incidents.

· Establish and maintain IT policies, standards, and procedures (acceptable use, asset management, change management, incident response, etc.).

· Manage cybersecurity program elements including patching, endpoint protection, and incident response.

· Maintain tested backup, recovery, and disaster recovery procedures.

· Plan and manage the IT budget, lifecycle replacements, and vendor contracts.

· Track spend and optimize total cost of ownership.

· Manage vendor relationships and contracts (MSPs, telecom, hardware/software providers) and ensure service levels are met.

· Lead or support IT projects (system upgrades, migrations, new application rollouts), including scope, schedule, risk, and stakeholder communication.

· Partner with business leaders to understand needs and translate them into technology roadmaps and prioritized work.

· Maintain accurate documentation (network diagrams, system inventories, procedures, and configurations).

· Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent experience).

· 5+ years of progressive IT experience, including 2+ years in a supervisory or lead role.

· Hands-on knowledge of core IT domains: networking, endpoint management, identity/access, cloud services, backups, and troubleshooting.

· Experience implementing and maintaining security controls and IT policies.

· Strong vendor management, budgeting, and project coordination skills.

· Excellent communication skills with the ability to explain technical concepts to non-technical audiences.

· Experience with Microsoft 365 administration

· ERP system leadership experience

· Experience supporting manufacturing or 24x7 operational environments

· Experience with EDI

· Experience with RFID

· Leadership: sets direction, builds trust, and develops talent.

· Customer service mindset: responsive support with clear expectations and follow-through.

· Problem solving: diagnoses issues methodically and implements durable fixes.

· Planning and prioritization: balances operational needs with project work.

· Risk management: proactively identifies and mitigates security and operational risks.

· Documentation and process discipline: maintains standards and repeatable procedures.

· Requires occasional after-hours or weekend work for maintenance windows or incident response.

· Participate in an on-call rotation.

· Work may include lifting and moving IT equipment (e.g., PCs, monitors) and working in server/network closets.

· Travel between sites is required based on business needs.