Accounts Receivable Supervisor
Merit Brass Company
Accounting & Finance, People & HR, Operations
Cleveland, OH, USA
Posted on Oct 18, 2025
Job Title: Accounts Receivable Supervisor
Location: Cleveland, Ohio
Job Type: Full-Time
Objectives:
Responsibilities
Location: Cleveland, Ohio
Job Type: Full-Time
Objectives:
- To provide day-to-day operational support to the AR Team and respond to departmental requests and questions.
- To offer guidance and expertise to the Credit & Collections Team, empowering them to consistently excel in key financial tasks within the AR function.
- This position will actively participate in credit and collections transactional activities on a routine basis in addition to providing guidance for work tasks in the department.
- Directly supervises three employees in accordance with Merit Brass Company’s policies and applicable laws. This includes setting goals, doing performance reviews and staffing the team.
- To uphold the Merit Brass corporate mission statement, acting with a sense of urgency and upholding the core values as published.
- To maintain a professional, ethical and respectful attitude while exercising teamwork.
Responsibilities
- Investigate and verify the status and reputation of prospective customers applying for credit, prepare documents to substantiate findings and recommend rejection or approval of applications.
- Establish credit limitations on customer accounts and handle special credit arrangements and deviations from standard terms of payment.
- Review collection reports to ascertain the status of collections and balances outstanding and to evaluate effectiveness of current collection policies and procedures and provide recommendations for best practices.
- Communicates daily tasks or projects to team members as assigned by the Accounting Manager.
- Ensure that all credit and financial information in customer master records is accurate and adheres to departmental policies and procedures
- Monitor the daily processing of sales invoices and take corrective action on errors identified in invoice batches.
- Set department performance targets and work plans for the team.
- Works with team members to achieve maximum efficiency and productivity within the department.
- Identifies systems and process improvements and works with the Accounting Manager to develop and implement them.
- Performs day-to-day AR transactions as required by the demands of the department, which includes the responsibility for collecting accounts.
- Make collection calls as required on assigned customers and resolve collection issues by examining customer payment plans; payment history; credit line.
- Maintains a written record of all collection efforts, promises and commitments exchanged with the customer.
- High school diploma, G.E.D., or equivalent.
- Bachelor’s degree from an accredited university preferred but not required.
- Minimum 5 years relevant A/R experience.
- Served in a supervisory role preferred
- Strong computer skills, especially in Microsoft Office, Excel, Word and Outlook.
- Excellent interpersonal communication skills and ability to communicate to all levels in the organization
Benefits:
- Competitive salary
- Health, dental, vision insurance, life insurance, disability insurance, FSA medical and DCA account, 401K with company match
- Paid time off and holidays
- Professional development opportunities
- Friendly and supportive work environment