Document Management Specialist - Temporary Assignment

NOTE: This is a temporary assignment, requires five days a week onsite at the Brooklyn, OH location, Monday through Friday.

Temporary Assignment Summary

Performs activities related to document management: opening, preparing, reviewing, sorting and scanning documents along with keying relevant data elements. Monitors, delegates, and audits workflow, ensuring documents are scanned and indexed timely and accurately. Manages more complex or sensitive documents, conducts system testing, and participates in special projects.

Responsibilities

• Prepares, routes, and sorts various documents received by mail, e-mail, fax, or other sources. Removes paper clips and staples as well as correcting damaged pages. Troubleshoot documents with no key indexes. Utilizes a variety of hardware and software to convert documents into electronic images and data. Keys data elements as defined by type of submission.

• Monitors work queue; coordinates and delegates workflow, ensuring documents are scanned and indexed timely and accurately.

• Performs edit or research functions related to claims and routing of documents.

• Conducts document management system program and/or other system upgrade testing.

• Performs other duties as assigned.

Qualifications/Experience

• Experience as a Document Management Specialist or equivalent experience in document imaging/indexing.

• Alpha-numeric keyboard skills at a minimum of 5,000 ksph.

• Strong knowledge of document management procedures and regulations.

• Knowledge of standard office procedures and equipment (multi-function copier/printer/scanner, conference phone, etc.).

• Basic to intermediate Microsoft Office (Excel, Word, Outlook) skills.

• Ability to operate scanner and copier.

• Ability to visually compare documents.

About Medical Mutual:

Medical Mutual’s status as a mutual company means we are owned by our policyholders, not stockholders, so we don’t answer to Wall Street analysts or pay dividends to investors. Instead, we focus on developing products and services that allow us to better serve our customers and the communities around us.

There’s a good chance you already know many of our Medical Mutual customers. As the official insurer of everything you love, we are trusted by businesses and nonprofit organizations throughout Ohio to provide high-quality health, life, disability, dental, vision and indemnity plans. We offer fully insured and self-funded group coverage, including stop loss, as well as Medicare Advantage, Medicare Supplement and individual plans. Our plans provide peace of mind to more than 1.2 million Ohioans.

We’re not just one of the largest health insurance companies based in Ohio, we’re also the longest running. Founded in 1934, we’re proud of our rich history with the communities where we live and work.

At Medical Mutual and its family of companies we maintain a drug-free workplace and perform pre-employment substance abuse and nicotine testing.

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