Reporting to the Vice President for Enrollment Management and Student Services and under the supervision of the Manager for Student Success Programs, the Staff Assistant will be responsible for knowing detailed information about Enrollment Services as a whole as well as the Student Success Programs offered at Lorain County Community College, specifically the Student’s Accelerating In Learning program. Additionally, the Staff Assistant will be responsible for knowing key information about the College and the various Academic Divisions in order to make appropriate referrals and provide support to the recruitment process for the student success programs and the institution overall. Working with students in a proactive and student-centered approach with excellent customer service skills is a daily part of the position.

Required Qualifications: High School graduate or equivalent learning, Microsoft Office, Outlook, and PeopleSoft experience, ability to multi-task, stellar customer service skills, ability to flourish in a team environment. Extensive experience with computer software is essential.

Preferred Qualifications: Associate Degree, experience with a student information system.

The complete application file should include cover letter, resume, unofficial college transcripts (undergraduate and graduate), and 3 professional references which can be uploaded to the online application. Candidate selected will be subject to appropriate background checks before hire.

About LCCC:

Established in 1963, Lorain County Community College is the first community college in Ohio with a permanent campus. For six decades, LCCC has served the diverse needs of greater Lorain County region by providing affordable access to higher education and now serves approximately 13,000 students each year in certificate, associate, bachelor’s and master’s degree programs.

Since 1963, one in four Lorain County residents have taken classes at LCCC and more than 43,000 have earned a degree. LCCC was recently ranked in the top 10% of most affordable colleges in the nation and more than 90% of LCCC graduates live and work in Northeast Ohio. 45% of Lorain County’s high school graduates earn college credits through LCCC’s high school dual enrollment programs. LCCC also partners with more than 700 employers and offers 170 industry-recognized credentials to better prepare the workforce for the future.

LCCC is a dynamic, student-centered college intentionally designed to support individuals with balancing multiple roles on their path to college completion. 85% of LCCC students work while attending college, with majority working at least half-time. The average age of LCCC’s students is 24, and many bring life experiences that include caring for dependents, serving in the military, or completing some prior college. Over 80% of LCCC students received financial assistance through grants and scholarships, and LCCC has been nationally recognized for holistic, fully integrated services and commitment to student success.

Lorain County Community College seeks to hire and employ locally whenever possible. Employees should reside in Ohio, where they can be responsive to on-campus work requirements, and within a reasonable commuting distance of their work location.