Onboarding Coordinator
Leaf Home
Meet Leaf Home. We turn complex home improvement projects and endless to-dos into achievements. With more than 50% of homeowners worried about the cost and effort of home maintenance, we deliver remarkable, end-to-end experiences. And get the job done right, at every step. Bringing innovative products, the best people, and the highest standards to every project.
Trusted by more than 1 million homeowners across the US and Canada, we are America’s largest direct-to-consumer full-service provider of branded home services and products. Our products, including the patented LeafFilter gutter protection system, have earned numerous awards and recognition from Good Housekeeping, Qualified Remodeler, Angi, Consumer Reports, This Old House, and other consumer review platforms.
We are powered by extraordinary people. Our innovative products and reliable services are delivered with convenience, excellence, and quality through 250+ regional sales and installation offices and comprehensive field support offices in New York and Hudson, Ohio. We’re proud to say we’ve been consistently named one of the fastest-growing private companies by Inc. 5000 and recognized as a top employer nationally. The benefits of working at Leaf Home are wide-ranging and include:
Industry-best compensation packages | Competitive health, dental, and vision insurance | 401k with company match | Paid time off including paid parental leave | Individualized career development programs | On-demand lunch program | Childcare assistance | Employee assistance programs, including legal, financial planning, and counseling | Employee discount marketplace | Employee Resource Groups such as VetConnect, DEI Committee, Women’s Committee.
Position Summary: Provide onboarding support to the HRIS and Talent Acquisition Teams in an administrative capacity with a focus on candidate experience throughout the onboarding process.
Essential Duties and Responsibilities:
Complete efficient onboarding of new employees and/or 1099 contractors
Initiate onboarding processes in HRIS system to facilitate timely, accurate, and positive onboarding experience
Act as candidate ambassador to provide an exemplary end to end experience
Provide follow-up correspondence to candidates on recruiting status via phone and email
Lead New Hire Orientations in-person and remote
Participate in projects related to recruiting process & technology, onboarding, etc.
Must hold a valid driver's license.
Performs other duties as assigned by supervisor.
Experience and Minimum Qualifications:
Bachelor’s Degree preferred, or equivalent combination of education, training, and experience.
Demonstrated organizational skills, high standard of accuracy, attention to detail, and excellent follow-up skills
Strong time management, and organizational skills
Strong customer service focus and responsiveness
Enthusiastic team player with a strong drive to create a positive work environment
Comfortable with high volume workload and able to manage multiple priorities
Ability to handle sensitive and confidential applicant and employee information with professionalism Ability to juggle various work activities and shift their attention from one task to another to meet the demands of different stakeholders without “dropping the ball”.
Ability to thrive in a fast-paced, high-energy, team-oriented environment and have a “roll up your sleeves” and “today not tomorrow” mentality.
Apply active listening skills through the ability to comprehend information presented and respond thoughtfully.
Detail-oriented and can focus on the task at hand, no matter how minute, by finding the most efficient and effective pathway to completion.
Excellent verbal and written communication skills are required for communicating with internal and external parties in a manner that is both articulate and professional.
Ability to logically connect ideas, scrutinize and evaluate arguments, find inconsistencies and errors in work, solve complex problems, and engage in reflection.
Ability to provide timely and empathetic help through in-person, phone, email, and social media avenues that keeps the co-worker or customer’s needs at the forefront of every interaction.
Ability to communicate effectively, to recognize, understand, and manage one’s own emotions as well as others, and foster positive working relationships across all levels of the organization.
Holding oneself responsible and being self-driven in accomplishing business goals, adhering to policies and being responsible for one’s own actions, performance, and decisions.
Proficiency using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Project, and/or Access).
Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).
Preferred Knowledge, Skills, Abilities or Certifications:
Relevant experience in human resources and/or talent acquisition roles a plus
Travel Requirements:
No travel required.
Overtime/Additional Hours Requirements:
No overtime required.
Physical Requirements
Normal Office Environment
Indoor work in a climate-controlled environment.
Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.
Leaf Home Awards and Accolades: Leaf Home has been recognized as a top workplace by The Plain Dealer, is a multi-year recipient of Top Workplaces USA by Energage and has been Certified™ by Great Place to Work®. A few of our brands have also earned accolades, including:
LeafFilter and Leaf Home Safety Solutions have ranked on the annual Remodeling 550 list
Leaf Home, LeafFilter, and Leaf Home Safety Solutions have been recognized on Qualified Remodeler magazine’s Top 500 list
Leaf Home is a Smart Culture Awards honoree for its employee-focused culture
Leaf Home is recognized as a growth leader on both the Inc. 5000 and Inc. 5000 Regionals: Midwest lists
For a full list of awards earned by our brands, please visit www.leafhome.com/press/.
Diversity and Inclusion Statement
Leaf Home Solutions is committed to creating a diverse environment and is proud to be an equal opportunity employer. We strive to create an environment that embraces differences and fosters inclusion.
Equal Opportunity Statement
Leaf Home Solutions will recruit, hire, train, and promote persons in all job titles without regard to race, color, ancestry, national origin, gender identity or expression, sexual orientation, marital status, religion, age, results of genetic testing, veteran status, or physical/mental disability (except where the disability prevents the individual from being able to perform the essential functions of the job and cannot be reasonably accommodated in full compliance with the law).