Location:

127 Public Square, Cleveland Ohio

The Executive Assistant II provides high-level administrative and operational support to Key Legal leadership and team members, helping manage competing priorities, coordinate critical workflows, and maintain efficient day-to-day department operations with professionalism, discretion, and sound judgment.

Key Responsibilities

• Provide high-level administrative and operational support to KeyBank’s Legal Department, including proactive coordination of day-to-day priorities and follow-through on time-sensitive matters.
• Support attorneys, paralegals, and legal department leadership by managing schedules, preparing materials, and helping ensure work progresses efficiently across multiple matters and projects.
• Serve as a key point of coordination for internal and external communications, responding to inquiries with professionalism, discretion, and sound judgment.
• Coordinate calendars, schedule meetings, manage logistics, and anticipate conflicts to support efficient use of attorney and leadership time.
• Maintain organized records, files, and internal systems, including matter tracking and related administrative processes where applicable.
• Prepare, format, revise, and proofread correspondence, presentations, reports, and other legal or operational documents with a high degree of accuracy and attention to detail.
• Coordinate with vendors, outside counsel, and internal stakeholders on administrative and operational matters, help facilitate timely follow-up and effective communication.
• Maintain accurate data and support department reporting, tracking, and recordkeeping activities in applicable systems.
• Handle sensitive information with a high level of confidentiality and exercise discretion in carrying out responsibilities.
• Provide flexible support for additional administrative, operational, and matter-related responsibilities as department needs evolve.
• Assist with planning departmental activities.
• Provide assistance with Key Legal systems, including document management and matter management systems.

Required Qualifications

• High School Diploma or GED required
• Minimum of 3 years of experience supporting senior leaders in a professional or corporate environment
• Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint)
• Strong organizational and time management skills
• Ability to manage multiple priorities in a fast-paced environment
• Ability to maintain confidentiality of sensitive information.

Preferred Qualifications

• Familiarity with legal matter management or e-billing systems
• Experience working in a law firm, corporate legal department, or similar environment

Core Competencies

• Detail-oriented with strong accuracy and organization
• Ability to anticipate needs and work independently
• Problem-solving mindset with ability to offer solutions
• Strong written and verbal communication skills
• Ability to collaborate across a large organization and with external stakeholders
• Ability to maintain confidentiality of sensitive information.

COMPENSATION AND BENEFITS

This position is eligible to earn a base hourly rate in the range of $27.40 - $41.83 per hour. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes incentive compensation which may include production, commission, and/or discretionary incentives.

Please click here for a list of benefits for which this position is eligible.

Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.

Job Posting Expiration Date: 07/13/2026

KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.

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