Location:

4224 Ridge Lea Road, Amherst New York

Job Summary

This is a position within the Consumer Credit Risk Management organization. This position is primarily responsible for identification, measurement, and management of credit risk; development, implementation, and monitoring of sustainable controls as relates to risk management policies and programs. Additional responsibilities include providing risk insights on current and emerging risks impacting Consumer Credit Products, promoting accountability for the awareness and management of risk, and coordinating the management and escalation of issues. This position will also engage with First Line of Defense and Third Line of Defense business partners.

Essential Functions

• Using advanced analytics, identify and escalate credit risk insights for consumer credit products; buy leveraging insights related to emerging, concentration, and layered risk of new originations and existing portfolio asset quality.
• An understanding of full life cycle of consumer credit products with respect to risk appetite positions at account and relationship levels.
• An understanding of risk management requirements for new business/product initiatives, product/process changes, losses, regulatory changes/guidance and third-party activities.
• Develop and prepare related risk reporting in support of business risk priority and review meeting cadence, and prepare ad-hoc reporting for line of business and team members to facilitate miscellaneous senior and executive management reporting and status updates, as needed.
• Build and sustain positive working relationships with First Line of Defense business units, in conjunction with developing an understanding of the business and strategic objectives of those units.

Required Qualifications

• College degree or equivalent work experience with emphasis on business and risk management.
• Minimum 2 or more years of banking industry knowledge with experience in one or more of the following: credit risk, compliance, audit; or consumer credit lending lines of business.
• Proficient use of SAS or similar coding application, and Microsoft Office suite of applications.
• Strong organization skills and ability to manage multiple high-level projects and competing priorities with little supervision.
• Demonstrated ability to be self-motivated, build and manage relationships, and work in a dynamic, fast paced team environment.
• Proven analytical and problem-solving skills, decision making and ability to drive continuous improvement.
• Understanding of Consumer Lending Products: businesses and processes, plus related federal laws, regulations and guidance.
• Demonstrate teamwork and accountability with strong interpersonal skills and the ability to interact effectively with external and internal clients including executive managers, along with building and sustaining collaborative relationships.
• Solid written and communication skills with ability to “sell” difficult/complex concepts.

Education

• Bachelor's Degree (preferred)

• OR equivalent experience (required)

Skills

• Apply statistical and trend analysis techniques to risk data.
• Use Power Query, complex formulas, and automation for reporting.
• Evaluate adequacy of internal controls and identify risk exposures.
• Enhance processes for compliance and risk mitigation.
• Understand enterprise risk frameworks and governance.
• Create dashboards and reports for management.
• Present findings clearly to stakeholders.
• Partner with Line of Business teams to manage risks.
• Analyze qualitative and quantitative data for decision-making.
• Track and validate remediation efforts.
• Understand compliance requirements impacting risk processes.
• Recommend enhancements to risk and control processes.

Core Competencies

• All KeyBank employees are expected to demonstrate Key’s Values and sustain proficiency in identified Leadership Competencies.

Physical Demands

• General Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs.

Travel

• Occasional travel to include overnight stay.

Driving Requirements

• Ability to occasionally operate a motor vehicle with a valid driver's license.

Work Location Category

• Hybrid (3+ days)

COMPENSATION AND BENEFITS

This position is eligible to earn a base salary in the range of $61,000.00 - $94,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives.

Please click here for a list of benefits for which this position is eligible.

Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.

Job Posting Expiration Date: 02/08/2026

KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.

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