Location:

4910 Tiedeman Road - Brooklyn, Ohio 44144

Under general supervision of senior team members, this role provides DevOps engineering expertise for KeyBank’s cloud and hybrid computing environments. The engineer interfaces with vendors and internal teams to deliver seamless CI/CD and infrastructure automation experiences. This position may serve as a technical lead on small to medium projects and assist with larger initiatives. Responsibilities include developing and enforcing technology standards, contributing to white papers or presentations, and providing consulting for DevOps tools and pipelines. The role requires analytical thinking to ensure capacity and performance levels meet business needs.

Essential Functions

• Provide DevOps engineering support for cloud and hybrid environments.
• Build and manage CI/CD pipelines and infrastructure as code (IaC) using tools like Azure DevOps, GitHub Actions, Terraform, and ARM templates.
• Interface with internal technology teams to maintain and support environments.
• Assist with testing and deployment of cloud-native and hybrid applications.
• Lead small to medium projects; support large and enterprise-wide projects.
• Apply diagnostic and analytical skills to solve technical problems.
• Implement tactical solutions under supervision.
• Demonstrate deep knowledge of Azure services, DevOps practices, and cloud computing.
• Communicate effectively in both individual and group settings.
• Establish and maintain strong internal client relationships.
• Escalate issues to senior team members and management as needed.
• Apply ITIL concepts in daily operations.

Education

• Bachelor’s degree in a related field or equivalent experience preferred.

Work Experience

• 3+ years of technical experience in DevOps or cloud engineering.

Certifications & Licenses

• Not explicitly required, but certifications in Azure, DevOps, or related technologies would be beneficial.

Skills

Technical Skills:

• Azure, Entra ID, Microsoft 365 infrastructure
• Azure DevOps Services (Repos, Pipelines, Boards, Artifacts)
• Infrastructure as Code: Terraform, Bicep, ARM templates
• Source control: Git, GitHub, Bitbucket
• Virtualization: Hyper-V, VMware ESXi, Citrix XenDesktop, VMware Horizon
• Endpoint management: MECM, SCCM, JAMF, Intune
• Scripting: PowerShell, VBScript, BASH, CMD
• Application packaging: InstallShield, JAMF Composer, Jamf Pro
• Monitoring & logging: Azure Monitor, Log Analytics, Application Insights
• Containerization: Docker, Kubernetes, AKS
• Security tools: Jamf Protect, Symantec, Carbon Black, Zscaler, ForcePoint DLP
• Troubleshooting: Microsoft DART
• Productivity tools: Microsoft Office 365

Soft Skills:

• Time management and reporting
• Action-oriented and creative
• Strong problem-solving and analytical skills
• Customer-focused with good communication (verbal and written)
• Ability to learn quickly and deal with ambiguity
• Capable of translating technical concepts for non-technical stakeholders

COMPENSATION AND BENEFITS

This position is eligible to earn a base salary in the range of $68,000 to $95,000 annually depending on location and job-related factors such as level of experience. Compensation for this role also includes eligibility for short-term incentive compensation and deferred incentive compensation subject to individual and company performance.

Please click here for a list of benefits for which this position is eligible.

Job Posting Expiration Date: 09/30/2025

KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.