Description

Summary:

The CSC Business Direct Banker works individually and as part of a team to meet and exceed Customer Solution Center and site performance goals. Provides inbound support for Business customers.

Duties & Responsibilities:

• Profile to facilitate Service to Sales
• Anticipate customer needs to support first contact resolution
• Adhere to bank policies and procedures
• Manage reputational risk by complying with risk standards
• Exemplify core values everyday
• Cross-sell products while following all regulatory requirements
• Provide additional customer support to other specialty lines of business when needed
• Performs other duties as assigned

Basic Qualifications:

• High School Diploma or GED
• 1 year of customer service experience

Preferred Qualifications:

• Goal-oriented sales experience
• Ability to work independently, in a fast paced and changing environment
• Ability to multitask and assist multiple customers at once
• Must possess exceptional written and oral communication skills, including typing, grammar and spelling proficiency
• Desired candidates will have a strong referral/sales record
• Knowledge of MS Office applications, various internet browsers is a plus
• Experience with Business Banking customers and knowledge of business services and products is preferred

Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)

Workplace Type:

Our Approach to Office Workplace Type

Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.

Huntington is an Equal Opportunity Employer.

Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.

Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.