Job Number:

The Hilton Cleveland Downtown is looking for their next Café Attendant to join their talented Noshery team!

Check us out: Hilton Cleveland Downtown | Dine & Drink

Soaring 32 stories with stunning views of Lake Erie, Hilton Cleveland Downtown is located in the heart of downtown with 600 modern guest rooms, and upscale amenities like an indoor pool and rooftop bar. Connected to the Convention Center, it's just steps from Cleveland's key nightlife & entertainment district. The Hilton Cleveland Downtown provides a dynamic and professional setting for team members to grow their hospitality careers.

The ideal candidate will have exceptional customer service skills, a positive attitude, and the ability to thrive in a fast-paced environment. Previous experience in hospitality and barista roles is preferred, along with a passion for creating quality beverages and delivering an outstanding guest experience. If you enjoy connecting with people and take pride in providing excellent service, we’d love to meet you!

Pay Rate

$16.82 an hour

What will I be doing?

As a Cafe Attendant you would be responsible for assisting management in the direction and administration of a restaurant in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Greets, prepares, services, and takes guests' orders for beverages and/or food in a friendly, courteous, professional and timely manner to ensure total guest satisfaction.

• Prepare and serve coffee, espresso drinks, teas, and other beverages to guests.

• Operate and maintain coffee equipment and ensure cleanliness of the café area.

• Upsells additional items to enhance profitability.

• Assist with light food preparation and presentation.

• Enters orders into a computerized system and settles check(s) upon completion of order.

• Performs general cleaning tasks to adhere to health and safety standards.

The Benefits

• Access to Daily Pay

• Medical Insurance Coverage

• Best-in-Class Paid Time Off (PTO)

• 401k Plan

• Hilton Discounted Travel and more!

**Available benefits may vary depending upon property-specific terms and conditions of employment

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!