Professional Services Leader
HDR
Sales & Business Development
Cleveland, OH, USA
At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world?
Watch Our Story:' https://www.hdrinc.com/our-story'
Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world.
HDR has an exceptional career opportunity for an experienced transportation industry professional to serve in a leadership position as our PA/OH/WV/DE Transportation Business Group Professional Services Leader (PSL). Professional Services is an area of our organization responsible for developing technical resources and maintaining a culture of quality. These practices improve our competitiveness and drive our growth.
As PSL, you will report to the PA/OH/WV/DE Transportation Business Group Manager (BGM) and work alongside the BGM to provide technical oversight and staffing resource assignments for projects across all nine of the offices within Pennsylvania, Ohio, and West Virginia. You will serve as supervisor for Business Class Leads within the PA/OH/WV/DE area who serve as the technical delivery supervisors for the following market sector service areas: aviation, federal transportation, freight rail, highways & roads, maritime and transit. As PSL, you will support the continued career development of supervisors within the Area. You will collaborate closely with HDR’s Transportation Professional Services Director to implement the Business Group’s technical and quality initiatives within the PA/OH/WV/DE Area.
In addition to your primary responsibilities as summarized below, the PSL will be responsible for collaborating on technical delivery and business development for cross-business group opportunities with HDR’s Water, Resources, Architecture, and Building Engineering Systems business groups. You will also support recruiting efforts to attract and retain eminent talent for our local program.
Primary Responsibilities
- Develop technical delivery skills for staff across all Area offices
- Provide technical oversight and staff resource assignment to projects across Area offices
- Support the area quality management system program
- Support the area project delivery manager
- Perform project reviews focusing on scheduling, leadership, and participation
- Mentor delivery staff and develop technical learning paths
- Implement technical and digital delivery evolution in collaboration with Professional Services Director
- Coordinate business processes with BGM consistent with Area, corporate policy, and HDR’s matrix of authority (MOA)
- Implement quality, standards, and best practices in projects across Area offices
- Direct and coordinate work of single or multidiscipline teams throughout the project’s lifecycle (from development & initiation to close-out)
- Responsible for all aspects of large multidiscipline projects or medium-sized projects with high degree of technical complexity, involving a large project staff
- Produce and coordinate several projects concurrently
- Establish and maintain client relations, and be involved with marketing, contractual, design and production meetings
- Conduct work sessions for deliverable development in conjunction with other staff and stakeholders
- Coordinate staffing and workload through entire project life cycle, and ensure completion of deliverables on schedule
- Track financial aspects of projects, and coordinate and adjust work effort with team to ensure that work is completed within parameters of agreed-to budget and schedule
- Work with the Accounting, Operational and Business leadership for periodic project reviews
- Supervise large project staffs and act as mentor for less-experienced Project Managers
- Perform other duties as needed
Keyword(s): Project Delivery, Quality, Resource Management
Preferred Qualifications
- MS in relevant Engineering fields (Civil preferred)
- PMP certification
- PA, OH, WV or DE Professional Engineering License (demonstrated ability to obtain by comity within 6 months of hire is acceptable).
- Prior transportation management consulting experience
- Local candidates preferred
#LI-EH1
- Bachelor's degree in Engineering
- 10 years related experience
- A minimum 5 years project management experience
- Requires professional engineering license recognized by the licensing board for the location of the position offered. Example: Professional Engineer (PE or P.Eng) license.
- MS Office and MS Project experience (Access experience would be plus)
- Demonstrated leadership, business development and strategic planning skills
- An attitude and commitment to being an active participant of our employee-owned culture is a must
What We Believe
HDR is our company. Together, we build on each other's life experiences and perspectives to make great things possible every day. This shapes our collaborative culture, encourages organizational trust and connects us closer to the clients and communities we serve.
Our Commitment
As employee owners, we all have a role in creating an inclusive environment where each of us is welcomed, valued, respected and empowered to bring our authentic selves to work every day.
Our eight Employee Network Groups (Asian Pacific, Black, Hispanic/Latino(a), LGBTQ+, People with Disabilities, Veterans, Women, Young Professionals) help create a sense of belonging and foster a supportive environment where everyone is empowered to engage and contribute. Each group has an executive sponsor and is open to all employees.