TimeKeeping Systems is a Solon, Ohio-based technology company providing solutions for management software and hardware solutions — including staff rounds and personal alarms — to behavioral healthcare and correctional facilities across North America. Our flagship Guard1 Real Time system competes in a specialized vertical where buyer confidence depends on technical credibility as much as sales skill.

About the Technical Account Executive role

This is a hunter position. Pipeline is self-generated through direct outreach. Project tracking and timing matters. Organization, initiative, and thorough follow-up are important. You will engage directly with facility administrators, sheriffs, IT directors, operations and facilities leadership, architects and project owners.

We are a small team selling a specialized product in a relationship-driven market. The right candidate is competitive, self-directed, and understands that, with our customer base, credibility is earned. You prepare before every call, follow up without being asked, and can articulate why a deal was lost as clearly as why it was won. This role offers direct access to leadership, a short decision-making chain, and the opportunity to have meaningful impact on company growth.

Responsibilities

• Prospect, qualify, and close new accounts through outbound outreach, trade shows, referrals, and industry networking
• Engage stakeholders at all project levels throughout the buying process
• Navigate capital project and operational budget procurement cycles
• Conduct product demonstrations and technical presentations tailored to the prospect's environment and pain points
• Manage the full sales cycle from initial contact through contract execution and handoff to implementation
• Respond to RFPs and coordinate with internal teams on proposals, pricing, and technical requirements
• Maintain detailed and thorough documentation in our CRM system
• Work from our office in Solon, with 30% to 50% travel

We'd like to speak with you if you have:

• At least three years of B2B technology sales experience with a demonstrated track record of quota attainment
• Experience selling into government, public safety, corrections, or institutional facilities markets
• Solid working knowledge of networked hardware systems, building infrastructure, or low-voltage installed systems
• Skill at speaking with different types of customers, technical and operational
• Familiarity with construction project cycles and project structure
• Proven outbound prospecting ability, building the pipeline from scratch with minimal inbound support
• Strong demo and presentation skills; able to adapt the content for your audience
• Disciplined and organized pipeline management — you know your numbers and track your own activity

About TimeKeeping Systems

Why is the average employee tenure at Guard1 over ten years? It's because we give our team a great place to work, a great group of colleagues to work with, and a great product that they can believe in.

We believe in taking care of our customers and our employees, and in giving our team members the trust and resources they need to succeed. We are a small passionate company, where everyone makes a difference, every day. One way we take care of our people is a great benefit program, with healthcare, dental, vision, disability, and 401(k) with match.

This is an opportunity for an exceptional individual to join our team. If you have the talent and skills we're looking for, we want to speak with you!