Customer Service

Akron, OH, USA

We are a forward-thinking electric utility centered on integrity, powered by a diverse team of employees committed to making customers’ lives brighter, the environment better, and our communities stronger.

FIRSTENERGY is dedicated to safety, reliability, and operational excellence. Headquartered in Akron, Ohio, FIRSTENERGY’s 10 electric distribution companies form one of the nation's largest investor-owned electric systems, serving customers in Ohio, Pennsylvania, New Jersey, West Virginia, Maryland, and New York. The company's transmission subsidiaries operate approximately 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions.

Join the FIRSTENERGY careers Facebook community at www.facebook.com/FIRSTENERGYcareers, where we share career tips, job postings, photos from career fairs and community events, and more.

FirstEnergy

Manager Customer Interaction Products - Customer Interaction Solutions - Akron FirstEnergy Headquarters

Greater Cleveland Partnership

Destination Cleveland

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<span class="subtitle">     Welcome to The Land, where career opportunities go hand-in-hand with higher-than-average salaries. Whether you want to work on medical breakthroughs at one of the largest hospitals in the world or pursue your passion in our growing community of manufacturing and technology startups, build your legacy in Cleveland.     <br>     <br>     Take charge of your career growth and stand out to employers in the Greater Cleveland. These free resources are designed to help you showcase your skills, connect with opportunities, and land your next role. Your next opportunity is waiting: start exploring today. </span> <div class="image-cards-section">     <ul>         <li>             <a class="image-card" href="https://www.resumebuilder.com"/>                 <img src='https://cdn-customers.dev.getro.dev/clevelandtalent/images/strong_resume.png' alt="people speaking" />                 <p>Build a Strong Resume</p>             </a>         </li>         <li>             <a class="image-card" href="https://members.linkedin.com/content/dam/me/members/en-us/pdf/li_studenten_Playbook_eng.pdf">                 <img src='https://cdn-customers.dev.getro.dev/clevelandtalent/images/polish_linkedin.png' alt="people speaking" />                 <p>Polish Your LinkedIn Profile</p>             </a>         </li>         <li>             <a class="image-card" href="https://talent.clevelandtalent.org/">                 <img src='https://cdn-customers.dev.getro.dev/clevelandtalent/images/join_our_talent_network.png' alt="people speaking" />                 <p>Join Our Talent Network</p>             </a>         </li>         <li>             <a class="image-card" href="https://ohiomeansjobs.ohio.gov/job-seekers/build-your-career/career-preparation/watch-practice-interviews">                 <img src='https://cdn-customers.dev.getro.dev/clevelandtalent/images/sharpen_interview_skills.png' alt="people speaking" />                 <p>Sharpen Your Interview Skills</p>             </a>         </li>     </ul> </div>

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Manager Customer Interaction Products - Customer Interaction Solutions - Akron FirstEnergy Headquarters