REFERENCE ASSOCIATE
Full-time, 40 hours/week

Euclid Public Library is seeking an enthusiastic, service-oriented individual to join the Adult Services staff. The successful applicant will have excellent communication skills, the ability to deliver quality service in a busy library and strong computer skills. Responsibilities include answering reference questions, developing programs for the public and assisting patrons with the use of computers.

Qualifications: Bachelor’s degree or an equivalent combination of education, training and experience, with library science coursework or public library experience preferred.

Schedule: 12:45 PM - 9:00 PM on Tuesdays and Wednesdays, 8:00 AM to 5:00 PM on Mondays and Thursdays, with a rotating Friday and Saturday schedule. Sunday work is available (1:00 PM - 5:00 PM) from October to May. The schedule is subject to change based on the needs of the library.

Hourly Rate: $18.58 per hour

Date of posting: March 5, 2026 - open until filled.

JOB DESCRIPTION

Position Title: Reference Associate
Department: Adult Services

FLSA Status: Non-Exempt

Reports To: Adult Services Manager

Last Revision: April 2017
Grade: 8

The Euclid Public Library is committed to our mission of Excellence, Professionalism and Learning, so that we can live our vision of being the gem of the community, while always supporting our values of literacy, creativity, innovation, customer service, respect, collaboration and fiscal responsibility.

The Reference Associate assists in accomplishing that mission by providing reference services to patrons.

POSITION DUTIES:

85% Public Service
* Answers reference questions and locates library materials for all patrons
* Arranges interlibrary loans and reserves
* Assists patrons in using library equipment
* Recommends materials to patrons

5% Collection Development
* Assists with maintaining assigned areas of the collections as directed by a librarian
* Displays and promotes library material

5% Programming
* Prepares and conducts programs and provides instruction individually or to groups

5% Miscellaneous
* Alerts supervisor to problems encountered in work routines
* Attends meetings and serves on internal committees
* Maintains and increases knowledge and skills through attendance at meetings, training seminars and in-service training sessions
* Participates in the Strategic Planning process
* Performs additional duties and assignments, as requested

QUALIFICATIONS:

Education, Training and/or Experience
* Bachelor’s degree or an equivalent combination of education, training and experience, with library science coursework or public

library experience preferred.

Knowledge, Skills, Abilities and Personal Characteristics
* Ability to arrange items in alphanumeric and/or subject order
* Ability to follow oral and written instructions and to maintain accurate records
* Ability to prepare and conduct programs
* Ability to prioritize work, engage in a variety of tasks simultaneously and consistently meet deadlines.
* Ability to tactfully and effectively communicate with and work with patrons and staff in a personable and professional manner.
* Ability to interact with persons of various social, cultural, economic and educational backgrounds for the purpose of providing

professional service.
* Participates in the Strategic Planning process*
* Ability to work effectively with current and emerging technologies.
* Knowledge of a wide range of books and authors*
* Knowledge of CLEVNET system, bibliographic databases, Dewey Decimal Classification System*
* Knowledge of the American Library Association Library Bill of Rights*
* Knowledge of Core Competencies required for position*
* Knowledge of Health and Safety requirements*
* Knowledge of library services, policies and procedures*
* Knowledge of materials processing*
* Proficient with Microsoft Office applications
* Proficient with print and online resources; including searching skills, e-mail, websites, databases and online operating systems*
* Understanding of patron confidentiality requirements and ethics responsibilities under Ohio law*

* May be acquired after hire

PHYSICAL DEMANDS:

Work requires light physical effort including very frequent standing, walking and lifting of materials. Requires the ability to operate business office and library equipment; the ability to communicate and exchange information, collect, compile and prepare work documents, set up and maintain work files; lift, retrieve and provide materials to patrons in a timely manner.

WORKING CONDITIONS:

Work performed in good working conditions – occasionally subjected to poor physical or environmental conditions and/or occasional health and safety hazards. There is daily use of a computer. Position requires the ability to work a flexible schedule, including evenings and weekends, and requires periodic participation and attendance at library events and meetings.

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