Overview: The Project Manager / Scrum Master will be responsible for driving Agile project execution across payment-focused development teams. This role combines delivery management with Agile coaching to ensure timely delivery of features, cross-functional team alignment, and process efficiency.

Key Responsibilities:

• Serve as Scrum Master for one or more Agile teams focused on payments and merchant onboarding.
• Facilitate Agile ceremonies including sprint planning, stand-ups, retrospectives, and reviews.
• Act as a servant leader and coach to the team, promoting Agile best practices and continuous improvement.
• Work closely with Product Owners, BAs, and engineering leads to remove roadblocks and maintain a steady delivery pace.
• Track and report on sprint velocity, team KPIs, and release status to stakeholders.
• Coordinate dependencies and timelines across internal teams and third-party vendors.

Qualifications:

• 5+ years of experience in project management or Scrum Master role in a technology or fintech environment.
• Strong knowledge of Agile frameworks (Scrum, Kanban, SAFe) and associated tools (Jira, Confluence, Azure DevOps).
• Experience managing projects in the payments or merchant services space preferred.
• Excellent communication, facilitation, and conflict resolution skills.
• Scrum Master certification (CSM, PSM) and PMP or PMI-ACP is a plus.

Ready to revolutionize payment technology delivery? Join EMS and make your mark.

Location: Cleveland, OH (Headquarters)