Instructional Assistant, Student Accessibility Services

Department: Student Accessibility Services

Location: Western Campus

Reports To: Asst Dean, Student Affairs-W

Recruitment Type: External/Internal

Requisition ID: req7082

Employment Type: Full-Time Support Staff

Union Position: Non-Union

Work Schedule: Monday-Friday 8:30-5. This position travels to each campus.

Number of Openings: 1

Job Description:

SUMMARY

Facilitates the implementation and evaluation of adaptive technology support materials and technology accessible to students with disabilities. Coordinates the scheduling of sign language interpreters for students with disabilities related to classroom and course content delivery accommodations including student outreach, faculty communications, communications with individual interpreters and/or service providers, assignment of work hours, review of timesheets for payment and complying with related College employment and purchasing policies and procedures. Sign language interpreting services may be provided by individual or service agencies. Responsible for all document conversion for students with disabilities to include converting materials into electronic formats and training students on the use of assistive technology. Maintain the adaptive technology database, coordinate the note-taking accommodation, and provide the college with the most recent information regarding innovations in this field. This position is responsible for providing services to students and faculty at the Eastern, Metropolitan, Western and Westshore campus locations regularly as a part of the established work schedule.

ESSENTIAL FUNCTIONS

• Communicates regularly with SAS advisers to gain information required to properly implement student accommodations related to sign language interpreting services and/or adaptive technology
  
• Coordinates the scheduling of sign language interpreters for students with disabilities related to classroom and course content delivery for all campus locations
  
• Communicates with individual students and faculty related to the assignment of sign language interpreters for each academic term in which a student is enrolled
  
• Communicates with individual sign language interpreters and/or sign language interpreting service providers regarding assignments, expectations, work hours, and payment for services
  
• Reviews timesheets and other documentation required for payment to individuals or vendors providing sign language interpreting services; works in compliance with college policies and procedures for employment and/or purchasing
  
• Trains and supports students with disabilities in the use of appropriate assistive technologies for all campus locations
  
• Oversees and participates in the conversion of all documents (maintaining compliance with Federal copyright laws), correspondence and course materials into accessible formats for students with disabilities College-wide and serves as a liaison with faculty and other campus partners to ensure accessible formats are provided
  
• Provides and maintains access assistive software and adaptive equipment at all campuses and remote facilities, and facilitates video proctoring for students when needed
  
• Provides custom alternate format materials for classroom use by access students
  
• Creates and maintains spreadsheets and databases to record student requests, monitor the College-wide distribution of departmental equipment, deadlines, etc.
  
• Records all communication in detailed memos with students and faculty
  
• Maintains the Student Accessibility Services department’s website
  
• Demonstrates civil and inclusive behavior when interacting with staff, faculty, students and visitors to the College
  
• Promotes a flexible, collaborative and inclusive work environment and engages in educational opportunities to increase awareness and understanding of diversity and inclusion
  
• Serves as a proctor and assists with the management and administration of exams for students requiring testing accommodations
  
• Assists with the computer needs of the office as it relates to student use for testing and access
  
• Travels to multiple campuses as needed to proctor and administer exams, and to provide training for students and faculty members
  
• Conducts on-going needs assessment and evaluations at all campuses to determine the effectiveness of technology and sign language interpreting services; makes recommendations to supervisor for service or technology enhancements that will support student success initiatives
  
• Meets regularly with individual students and faculty at all campus locations to ensure the student receives the interpreting service and/or equipment outlined in the student’s accommodation
  
• Meets with faculty regarding course content/materials, as needed
  
• May attend meetings, workshops and conferences for professional development to ensure that all technology is current
  
• Performs other duties as assigned

REQUIRED QUALIFICATIONS

EDUCATION AND EXPERIENCE/TRAINING

• Bachelor’s Degree in a related field
  
  • Significant related experience may substitute for education
    
• Minimum of two years of demonstrated experience working with secondary or college students with disabilities in an academic setting
  
• Demonstrated experience in one or more areas including interpreting services, accessible software (i.e. Jaws or Kurzweil, and adaptive technology equipment)
  
• Demonstrated experience requiring diverse problem-solving methods in a variety of situations
  

KNOWLEDGE, SKILLS and ABILITIES

• Ability to travel from one campus to the next as needed to complete the duties of the position
  
• Possess working knowledge of Section 504 of the Rehabilitation Act and Americans with Disabilities Act and associated concepts, practices and procedures with the ability to use in varied situations as it pertains to the departmental focus
  
• Possess excellent written, verbal and interpersonal communication skills
  
• Possess strong organizational and time-management skills
  
• Ability to work accurately with great attention to detail
  
• Ability to prioritize/handle multiple tasks and work with deadlines in a dynamic environment
  
• Possess sound understanding of the needs of community college students
  
• Ability to work well with faculty, administrators, staff, students, and community agencies
  
• Ability to enter, monitor and interpret student data accurately
  
• Possess excellent customer service skills and proven ability to develop and sustain productive customer relationships
  
• Ability to effectively complete work assignments independently
  
• Demonstrated basic project management skills
  
• Demonstrated intermediate proficiency with Microsoft Outlook, Word, and PowerPoint
  
• Ability to confidentially and discreetly handle subject matters requiring privacy and sensitivity
  
• Ability to collaborate with faculty, other staff, and service providers to deliver high quality service to students with disabilities
  
• Ability to develop and maintain relationships with key contacts to enhance work flow and quality for students with disabilities
  
• Possess sensitivity to appropriately respond to the needs of students
  

COMPETENCIES

CRITICAL COMPETENCIES

• Service Focus
  
• Collaboration
  
• Quality of Work
  

VERY IMPORTANT COMPETENCIES

• Communication
  
• Time Utilization
  

IMPORTANT COMPETENCIES

• Adaptability
  
• Continuous Improvement
  

PREFERRED QUALIFICATIONS

EDUCATION AND EXPERIENCE/TRAINING

• Master’s Degree in Special Education, Rehabilitation Counseling, or a related field
  
• Possess related professional licensure or certifications
  

KNOWLEDGE, SKILLS and ABILITIES

• Possess knowledge of American Sign Language
  

PHYSICAL DEMANDS/WORKING CONDITIONS

(The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

• The work is performed in a normal, professional office environment;
  
• The work area is adequately lighted, heated and ventilated;
  
• Typically, the employee may sit comfortably to perform the duties of the job and will perform repetitive motions with hands/fingers using a computer mouse and keyboard to type. However, there may be some walking; standing; bending; carrying of light items such as papers, files, pamphlets, books, etc.;
  
• Work may also require walking and standing in conjunction with travel to and attendance at meetings and conferences away from the worksite

Target Starting Salary Range: $40,000 to $50,000
The final offer for the successful candidate is targeted to fall within this range but will be based upon an assessment of internal equity, the unit’s available budget, and the candidate’s qualifications in relation to the minimum and/or preferred job requirement(s).

Special Note: If hired, you must reside in the state of Ohio and be within commuting distance of this work location/campus to respond to onsite work demands upon the employment start date and throughout the duration of your employment with the College, as outlined in 3354:1-40-01.1 Recruitment and Selection Procedure.

Special Instructions to Applicants: During the application process, you may be required to attach a cover letter and/or resume. It is recommended that you have these documents ready to be attached electronically to the online application. This system accepts only MS Word or PDF attachments. Any employment with the College is contingent upon satisfactory completion of a background check and drug screen.

Equal Opportunity Statement: Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.