Work Study, Student Ambassador (Student Affairs)

Department: Student Affairs

Location: Eastern Campus

Reports To: Student Success Specialist

Recruitment Type: Internal

Requisition ID: req7110

Employment Type: Student

Union Position: Non-Union

Work Schedule: DAYS TO BE DETERMINED BY HIRING MANAGER AND STUDENT

Job Description:

Learning Objectives:

Student Ambassadors will develop and demonstrate foundational professional competencies in customer service, communication, and student support by effectively assisting peers with college systems, resources, and processes. Through hands-on experience, students will strengthen problem-solving skills, digital literacy (e.g., My Tri-C Space navigation), and the ability to assess student needs and provide appropriate referrals.

Additionally, Student Ambassadors will enhance leadership, teamwork, and intercultural competence by supporting campus events and engaging with diverse student populations. By the end of the experience, student employees will be able to confidently represent the College, apply institutional knowledge to real-world situations, and reflect on their role in promoting student success and completion.

• Have completed at least 6 credit hours at Tri-C;
• minimum GPA of 2.5;
• consistently maintain 6 credit hours each semester;
• maintain satisfactory academic progress;
• adhere to College’s confidentiality policy;
• successfully pass background/drug screening;
• Flexible schedule including evenings and weekends;
• must demonstrate outstanding customer service, reliability, effective leadership skills, and strong communication skills;
• provide support to students during peak periods:
• assist students with My Tri-C Space;
• provide campus tours;
• assist with on and off campus events such as open houses, NSO, college fairs, high school visits;
• must participate in leadership programs and attend student success workshops;
• other duties as assigned.

Special Note: Number of Openings (6)

Special Instructions to Applicants: During the application process, you may be required to attach a cover letter and/or resume. It is recommended that you have these documents ready to be attached electronically to the online application. This system accepts only MS Word or PDF attachments. Any employment with the College is contingent upon satisfactory completion of a background check and drug screen.

Affirmative Action Statement: Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified and diverse workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.