<div> <strong>Job Summary<br><br></strong>Coordinates operations of mobile campus and technology loan program and resolves escalated problems and inquiries of stakeholders. Provides support and escalation services to ensure remediation to urgent classroom technology issues. Maintains operational efficiency of equipment. Participates in budgetary planning, monitoring, and reporting. Performs other functionally related duties as assigned.<br><br><strong>Minimum Qualifications<br><br></strong><ul> <li>High school diploma, GED or state recognized equivalent.</li> <li>Two (2) years of experience in IT Desktop Support, with the loan management system, supporting applications e.g., Windows 10 &amp; 11, Apple macOS, Adobe, MS Office, and other enterprise application suites.</li> </ul> </div>

Customer Service

Cleveland, OH, USA

Cleveland State University in Cleveland, Ohio, provides diverse academic and professional opportunities and one of the most enticing scholarship programs a school could offer.

More than 200 academic programs exist at Cleveland State and include the liberal arts, sciences, humanities, and professional fields. Cleveland State is home to the Marshall College of Law and also has numerous pre-professional programs primarily designed for those who wish to go into medical fields after graduating.

Students at Cleveland State may also benefit from the school’s professional opportunities and urban location by applying for a local internship related to their major.

Cleveland State’s more than 200 student clubs and organizations also span the complete range of creative, cultural, religious, recreational, and other types of activities.

Cleveland State students usually don’t need to worry about money either. First of all, Cleveland State has one of the most affordable tuition rates in Ohio. Also, eligible entering freshmen that excelled in high school and on the SAT will automatically receive a scholarship that covers a substantial part of their tuition.

Other sources of financial aid may be applied for as well, including federal grants and loans as well as Cleveland State University grants.

General undergraduate admissions requirements include a minimum grade point average of 2.3. Individual departments, such as the Engineering Division, the Education and Human Services Division, and the Music Department have additional requirements.

Those applying for Music, for example, will need to audition while those in Engineering are required to have a higher grade point average than those in other departments.

Cleveland State University

Coordinator, Technology Support

Greater Cleveland Partnership

Destination Cleveland

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Coordinator, Technology Support