Location: Cleveland, OH

Cleveland-Cliffs has an immediate opening for an IT Network Engineer based at the Cleveland Works facility. This role is part of a collaborative IT team reporting to the Manager of IT Network Services and is responsible for supporting and advancing network infrastructure across a complex steel manufacturing environment. The ideal candidate is comfortable working in heavy industrial settings, brings hands-on experience with Cisco enterprise networking in a distributed multi-site organization, and thrives in environments where documentation is limited and resourcefulness is required. This position requires travel to other Cleveland-Cliffs facilities as business needs dictate, including the expectation of spending multiple days on-site when needed.

Summary of Responsibilities:

• Understand and participate in safety-related topics and actions, following the established safety practices of both plant-based and IT-related safety programs

• Understand and develop expertise in the functionality and deployment of the Cisco Core, Distribution, Access model

• Be involved with and lead teams to implement Manufacturing Layer 3 switching in the ongoing effort to separate Operating Area networks from Business networks, including OT/IT network segmentation initiatives

• Assist in the deployment of firewalls and various security-based monitoring appliances and tools

• Work closely with IT Security to understand and mitigate potential network exposure to bad actors

• Serve as a champion for Network Monitoring best practices, driving continuous improvement across toolsets, alerting standards, and visibility into network health across the enterprise

• Maintain and improve standards within monitoring tool sets utilizing best practices, including configuration of tools, report development, and configuration changes to network infrastructure equipment

• Administer and optimize Cisco Catalyst Center for network provisioning, automation, assurance, and lifecycle management

• Create and maintain documentation as it relates to monitoring configuration, mapping, processes, and change records

• Provide support for network management tools including SolarWinds

• Provide base support (Break-Fix-Moves-Adds-Changes) and coordinate/participate in the design and installation of network infrastructure projects, including directing local resources for proper cabling, terminations, enclosure/patch panel, and rack mounting

• Design, configure, coordinate, and participate in the installation of all network infrastructure equipment including access points, routers, switches, and voice gateways

• Dig into complex network problems with limited documentation, leveraging experience, intuition, and available telemetry to identify root cause and drive resolution

• This position requires lifting and installation of network infrastructure equipment in offices and on the plant floor

• Other duties as assigned.

Minimum Qualifications:

• Associate's degree or equivalent experience

• Minimum three to five years of experience with Ethernet LAN topologies in an enterprise or industrial environment

• Minimum three years of experience with TCP/IP protocol

• Experience supporting network infrastructure in heavy industrial or manufacturing environments

• Experience with Cisco wireless access points, routers, and switches

• Experience with Microsoft Visio

• Strong analytical capabilities with attention to detail

• A genuine commitment to continuous learning; someone who stays curious, seeks out new skills, and actively grows their technical knowledge over time

• Ability to troubleshoot and resolve complex issues independently, often with minimal or outdated documentation, using a methodical and resourceful approach

• Ability to plan, set direction, and lead cross-functional efforts

• Demonstrated teamwork and interpersonal skills

• Project management, planning, and leadership skills

• Strong verbal and written communication skills

• Experience with SolarWinds

• Experience with PC applications including Microsoft Office

• Ability and willingness to travel as required, including multi-day stays at Cleveland-Cliffs facilities

Preferred Qualifications:

• Bachelor's degree in Computer Network Engineering or related field

• Proficient at configuring Cisco routers and switches, including development and implementation of features that optimize network communications

• Hands-on experience deploying and managing Cisco Catalyst Center at scale, including network assurance dashboards and automated device provisioning

• Familiarity with network automation concepts including scripting, templating, and programmability to streamline provisioning and reduce manual configuration effort

• Experience with OT/IT network segmentation and industrial networking protocols

• Demonstrated experience as a Network Monitoring champion — developing monitoring strategies, defining alert thresholds, building dashboards, and driving observability best practices across teams

• Hands-on firewall administration experience, including policy management, rule review, and troubleshooting across enterprise or industrial environments

• Development of SOW (Statement of Work) for network infrastructure projects

• Proficient using Microsoft Visio to create detailed network drawings

• Experience configuring router ACLs and logging

• Experience with firewalls and other security appliances and tools

The salary range for this role is $80,000 to $100,000. An employee’s pay within the salary range will be based on numerous factors including, but not limited to, relevant education, qualifications, experience, skills, geographic location and business or organizational needs.

Cleveland-Cliffs Inc. is the largest flat-rolled steel company and the largest iron ore pellet producer in North America. The Company is vertically integrated from mined raw materials, direct reduced iron, and ferrous scrap to primary steelmaking and downstream finishing, stamping, tooling, and tubing. We offer an excellent total compensation package including competitive pay with variable compensation opportunity, health insurance, retirement plan, education assistance, paid time off, and more.