Baldwin-Wallace University

Department of Human Resources

Crew Leader

Department/Division: Dining Service/Operations

Incumbent:

Classification: Service Specialist (C)

Status: Full-time, Non-exempt

Work Schedule: Variable hours, every other weekend and special events. You will be furloughed at various times throughout the year (summers, spring break, Christmas break, etc.) due to the unique nature of B-W’s academic calendar.

Date:

Control#:

Job Summary: Assists the supervisory team in overseeing the daily Food Service Operations and ensures proper HACCP and sanitation procedures are followed.

Duties and Responsibilities: The following duties are not to be considered a complete list of duties and responsibilities assigned to this position.

• Knows all opening and closing procedures and oversees the daily operations in conjunction with the supervisory team by continual supervision over FSW and Student Employees.
• Maintains inventory by proper rotation and stocking in the operation
• Prepare high quality food for all areas according to computerized production sheets, observing proper temperatures, timing, and sanitation procedures.
• Fills in service summary sheets and other record keeping sheets as needed, complete advance prep, and use left over’s and watches food cost judiciously.
• Provides courteous and friendly service to each guest.
• Maintain cleanliness by following proper sanitation procedures with equipment, work area and proper food handling, as mandated by HACCP regulations.
• Properly use cash registers.
• Ability to work in any area
• Restocks all products to proper location.
• Insures all employees are knowledgeable about their job descriptions and responsibilities.
• Follows dress code and proper hygiene policy.
• Monitor and adjust staffing levels for breaks, cleaning and prep work.
• Must be able to troubleshoot

Requirements:

• Must be Servsafe certified.
• Ability to demonstrate physical dexterity and lift 40 pounds.
• Ability to read, write and accurately follow oral and written instructions.
• Knowledge of proper use of cash register, receiving and distributing money
• Basic knowledge of food service terminology and usage.
• Able to work independently as well as with team.
• Able to multi-task and direct diverse groups of employees.
• Promote good public relations by always offering the best possible service
• Presents oneself in a professional manner, following proper conduct and dress code.

Working Conditions:

• The kitchen work environment you will have exposure to approved cleaning soaps & chemicals. You may be exposed loud noises during heavy kitchen production times. Physical kitchen activities such as standing for long periods of time and handling/ carrying up to 50lbs of supplies will occur. Kitchen work environment involves some exposure to hazards or physical risks, which require following basic safety precautions.

Baldwin Wallace University is an EEO employer and educator. We provide reasonable accommodations to applicants and employees in accordance with applicable federal, state, and local laws. At BW, we support and encourage diversity in a variety of forms. We value and appreciate inclusive excellence in the classroom, within extracurricular activities and as we engage our community partners.