Coordinator, Annual Fund Stewardship and Special Projects

Reports to: Director of the Fund for BW
Collaborates with: Coordinator, Philanthropy and Alumni Communications

+ Prospect Development and Data Analytics team members

+ team members working with alumni groups

Department: Office of Philanthropy and Alumni Engagement

Position Summary:

The Coordinator of Annual Fund Stewardship and Special Projects supports the strategic and operational goals of the university’s Fund for BW by managing donor stewardship, executing targeted solicitations campaigns, and directly engaging alumni and donors via phone, email, and personalized digital communications. This role exercises independent judgment in planning and implementing donor engagement initiatives and makes decisions that influence the strategic effectiveness of the Fund for BW. This is an exempt, full-time position.

This role works closely with the Director of the Fund for BW and the Coordinator, Philanthropy and Alumni Communications to ensure effective donor communications that drive increased donor participation, retention, and annual fund revenue.

Key Responsibilities:

The following outlines the essential functions of the position and is not to be considered a detailed description of all duties inherent in the position.

Fundraising & Donor Engagement

• Lead execution for recurring giving and employer matching gift programs and evaluate program performance and recommend strategic improvements.
• Develop and implement strategies for donor outreach, making independent decisions on prioritization and messaging to optimize participation.
• Regularly conduct outreach via phone, email, and digital communications to solicit support for the Fund for BW and respond to current and prospective donor inquiries.
• Log all outreach, actions, and communication outcomes accurately in the CRM.

Donor Stewardship & Communications

• Develop and implement an annual, strategic Fund for BW stewardship plan
• Recommend and implement enhancements to stewardship practices, exercising discretion in determining which strategies will best achieve fundraising goals.
• Ensure timely, accurate and personalized creation and distribution of acknowledgement and stewardship materials for all Fund for BW donors.
• Maintain accurate SOPs of donor acknowledgments and monitor stewardship performance to develop workflow improvements.
• Collaborate with the Communications Coordinator to align messaging and outreach with donor engagement goals.

Data & Strategy

• Use donor and alumni data to identify trends, segment audiences, and inform outreach strategies.
• Independently analyze engagement metrics and propose actionable improvements that influence program success.
• Support data integrity efforts by coordinating with Advancement Services and other internal teams.
• Track metrics and prepare summaries of campaign performance, ROI, and engagement outcomes.

Special Projects

• Lead and support special projects that promote the Fund for BW, exercising judgment in planning and executing these projects to impact overall fundraising success, including, but not limited to:
  • Recurring gifts
  • Matching gifts
  • Giving Day coordination
  • Donor recognition events
  • Class reunion fundraising initiatives

Qualifications:

• Bachelor’s degree or equivalent experience in nonprofit management, communications, data analytics, or related field.
• 2+ years of experience in fundraising, donor relations, or communications or advancement-related work.
• Strong organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Experience using CRM systems (e.g., Raiser’s Edge) and Microsoft Excel.
• Ability to manage multiple projects and deadlines in a collaborative environment.

Preferred Attributes:

• Passion for higher education and philanthropy.
• Creative thinker with a data-driven mindset.
• Team player who thrives in a mission-driven environment.
• Proven ability to exercise discretion and independent judgment in planning and implementing strategic initiatives.

Working Conditions and Physical Effort: The position works primarily in a standard office environment, interacting frequently with students, families, and staff in person, by phone, and through email. The position requires extended periods of computer use, effective communication, and the ability to manage multiple tasks in a busy setting, especially during peak aid processing times. Some evening or weekend hours, some travel, and occasional lifting of materials up to 15 pounds may be required.

How to Apply: For consideration, complete applications should be as soon as possible. Candidates should submit a resume, cover letter, and three professional references in 1 PDF or Word Document via the To Apply link on BW’s Employment and Careers’ web page. https://www.bw.edu/employment

Baldwin Wallace University is an EEO employer and educator. We provide reasonable accommodations to applicants and employees in accordance with applicable federal, state, and local laws. At BW, we support and encourage diversity in a variety of forms. We value and appreciate inclusive excellence in the classroom, within extracurricular activities and as we engage our community partners.