Accounts Receivable Representative I

Requisition ID

JR1005195

Category

Operations

Position Type

Regular Full-Time

The Accounts Receivable Representative I at AmTrust Financial, a multi-national insurance holding company, will demonstrate a thorough understanding of Accounts Receivable processes, including Billing, Cancellations, Reinstatements, Premium Finance, and fund transfers within policies. This role involves daily work in Microsoft Excel and Outlook, reviewing installment billing on policies, processing cancellations and reinstatements, entering policy documents, reconciling invoices, and managing fund transfers. The representative will handle multiple administrative duties to ensure effective, efficient, and accurate servicing of policies while maintaining a solid understanding of AmTrust’s mission, vision, and values and upholding organizational standards.

1. Review and verify policy installment schedules for accuracy and compliance.
2. Process cancellations and reinstatements within established timelines.
3. Perform accurate data entry of policy documents and endorsements.
4. Generate, review, and reconcile invoices; research and resolve discrepancies.
5. Review and transfer funds within policies accurately and timely.
6. Assist agents, insureds, and underwriters with complex policy dispute functions.
7. Maintain daily spreadsheets using Excel (pivot tables, lookups, formulas) and Microsoft Forms.
8. Review daily reports within policy systems and release documents to print.
9. Provide excellent customer service to clients and internal stakeholders.
10. Work daily in Outlook to manage communications and coordinate with teams.
11. Follow established corporate and department policies and procedures.
12. May be required to work overtime during peak periods or month-end close.
13. Contribute to process improvements and maintain compliance with audit standards.
14. Performs other functionally related duties as assigned.

Core Competencies:

• Attention to Detail: Ensures accuracy in billing, fund transfers, data entry, and reconciliation.
• Time Management: Prioritizes tasks effectively in a fast-paced environment.
• Problem Solving: Identifies discrepancies and resolves issues promptly.
• Teamwork & Collaboration: Works cooperatively with internal teams and external partners.
• Customer Service Orientation: Provides professional and timely responses to inquiries.
• Adaptability: Adjusts to changing priorities and deadlines with flexibility.
• Technical Proficiency: Demonstrates strong skills in Excel, Outlook, and policy systems.

The expected salary range for this role is $17.00-$22.00/HR.

Please note that the salary information shown above is a general guideline only. Salaries are based upon a wide range of factors considered in making the compensation decision, including, but not limited to, candidate skills, experience, education and training, the scope and responsibilities of the role, as well as market and business considerations.

This job description is designed to provide a general overview of the requirements of the job and does not entail a comprehensive listing of all activities, duties, or responsibilities that will be required in this position. AmTrust has the right to revise this job description at any time.

Required:

• 2–3 years of Accounts Receivable or Billing experience.
• Proficiency in Microsoft Excel (pivot tables, VLOOKUP, formulas) and Outlook.
• Excellent attention to detail and accuracy in data entry and reconciliation.
• Strong written and verbal communication skills.
• Customer service experience in a fast-paced environment.
• Ability to multitask and prioritize effectively.
• Physical presence in the office as required, hybrid schedule.

Preferred:

• Insurance industry experience.

AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities. Our benefits include: Medical & Dental Plans, Life Insurance, including eligible spouses & children, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Time Off.

AmTrust strives to create a diverse and inclusive culture where thoughts and ideas of all employees are appreciated and respected. This concept encompasses but is not limited to human differences with regard to race, ethnicity, gender, sexual orientation, culture, religion or disabilities.

AmTrust values excellence and recognizes that by embracing the diverse backgrounds, skills, and perspectives of its workforce, it will sustain a competitive advantage and remain an employer of choice. Diversity is a business imperative, enabling us to attract, retain and develop the best talent available. We see diversity as more than just policies and practices. It is an integral part of who we are as a company, how we operate and how we see our future.