Alson Experience Concierge
Alson Jewelers
Cleveland, OH, USA
Posted on Oct 23, 2025
Alson Jewelers is a prestigious and renowned luxury jewelry store known for its exquisite craftsmanship, timeless designs, and unparalleled customer service. With a legacy spanning over 93 years, we have earned a reputation as a destination for those seeking the finest jewelry and exceptional shopping experiences.We are seeking a passionate and personable individual to join our team as a Luxury Jewelry Store Greeter and Concierge. As the first point of contact for our esteemed clientele, you will play a pivotal role in creating an inviting and welcoming atmosphere within our store. Your warm demeanor, impeccable appearance, and commitment to providing exceptional service will set the tone for our customers’ memorable visits.We are currently looking for one or more part-time candidates to work two to three days per week, ideally full shifts but we can offer some flexibility in timing. The current store operating hours that are available are Monday – Friday 10:30am – 5:30pm and Saturday from 10am to 5:00 pm. The part-time position provides competitive pay along with some part-time benefits.Key Responsibilities:- Greet customers as they enter the store with a friendly and welcoming demeanor- Provide a high level of customer service by assisting with inquiries, directing customers to the appropriate departments, and ensuring their needs are met- Maintain a polished appearance and adhere to dress code guidelines to represent the luxury brand image- Manage the store’s entrance area, ensuring it is clean, organized, and visually appealing- Maintain knowledge of current promotions, product lines, and store policies to answer customer questions accurately- Assist in managing customer appointments and ensure customers are connected with the appropriate sales associates- Collaborate with the sales team to enhance the overall customer experienceQualifications:- Previous experience in a customer service or greeter role is preferred- Exceptional interpersonal and communication skills- Impeccable grooming and personal presentation- Enthusiasm for luxury jewelry and a desire to learn about our products- Ability to maintain composure in high-pressure situations- Flexibility to work a schedule that may include weekends and holidaysBenefits:- Competitive salary- Ongoing training and development opportunities- Friendly and supportive work environment- Opportunity for growth within a prestigious luxury brandIf you have a passion for luxury, a warm and welcoming personality, and a desire to be part of a team dedicated to providing unparalleled service, we would love to hear from you. Join us at Alson Jewelers and be part of a world where elegance and excellence meet.