Akkodis is seeking a Solution Delivery Manager with strong AWS skills along with experience within the planning, development, management, and release of retail or inventory related systems. Qualified candidates will have 10+ years in IT Solution Delivery, Architecture, and/or Product Management which includes hands-on technical skills in AWS and system development. This is a hybrid role, with 9 days onsite a month in the Akron area.

Salary Range: $65-80 per hour; salary negotiable based on experience, education, geographic location, and other factors

This is a great opportunity with a global retail employer offering an exciting work environment!

Solution Delivery Manager job responsibilities include:

Strategy and Planning

• Recommend information technology strategies for business growth, system performance, security, and other system enhancements by maximizing functionality of existing technologies and providing recommendations for upgrades as needed.
• Proactively research ways to improve efficiency, thus increasing productivity and ease of use for internal customers.
• Understand the business strategy and landscape and provide recommendations for future technology solutions and growth.
• Develop and manage roadmap for supported systems.

Implementation

• Serve as point of escalation in one or more of managed technologies.
• Maintain organization's effectiveness and efficiency by defining, delivering, and supporting strategic plans for implementing technologies.
• Complete projects by coordinating resources and timelines with various departments.
• Manage support activities to ensure that service level agreements are met or exceeded.
• Ensure that the health and efficiency of technical assets are maintained and continually improved.
• Identify, evaluate, and collaborate with stakeholders regarding opportunities for improvement and provide constructive suggestions for change.
• Identify and alert management of problems that will impact progress on projects and other activities.

Leadership/Management

• Manage and lead a high performing team and deliver performance feedback, coaching and mentoring.
• Encourage teamwork at all levels and cross-functionally within our team and outside teams
• Maintain and develop staff by orienting, and training employees; develop personal growth opportunities.
• Grow and maintain relationships with business leaders and customers at all levels in the organization.
• Grow and maintain relationship with peers and IT teams
• Communicate and escalate upwards to IT Leadership in a timely manner, disseminate information to appropriate levels
• Provide input to and create communication decks for Business and IT management
• Maintain quality of service by establishing and enforcing team standards.
• Actively develop and maintain healthy relationships with all related vendors.

Technical Management and Product Project Management

• Technical problem and issue resolution, ensure Jira tickets are created and assigned
• Monitor progress with problem and issue resolution, Close out incidents with documented resolution, Track and implement changes that are required to prevent future occurrences.
• Functional enhancements and issues: provide input to Functional team to assist with resolving functional issues and/or defining functional enhancements.
• Requirements gathering: Work with Functional Solution Delivery Manager or Business Analyst during requirements gathering to ensure technical considerations are discussed.
• Document Technical requirements/design based on business requirements and functional design.
• Document and execute technical test cases.
• Initiate and maintain project plans for IT-initiated projects.
• Schedule and lead project status/standup meetings.
• Manage technical team task assignments, due dates, priorities.

QUALIFICATIONS:

• 10+ IT Solution Delivery, Architecture, Development, and/or Product Management and 2+ years in a leadership role
• Experience working with Inventory, Supply Chain, or Retail/Merchandising Systems such as RMS, OMS, WMS, or ERP
• Hands-on Technical Skills in AWS services including Lambda, EC2, S3, or RDS, and previous programming experience in C# or Java or related development background
• Knowledge in microservice architecture, release management, and product ownership

If you are interested in this Solution Delivery Manager role please click APPLY NOW. For other opportunities available at Akkodis go to www.akkodis.com. If you have questions about the position, please contact Kathy Becher at kathy.becher@akkodisgroup.com

Equal Opportunity Employer/Veterans/Disabled

Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State or local law; and Holiday pay upon meeting eligibility criteria. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs which are direct hire to a client

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://www.modis.com/en-us/candidate-privacy/

The Company will consider qualified applicants with arrest and conviction records.